IT Support Administrator
1 week ago
**Position**
**IT Support Administrator (JDHAN_0723_009)**
**Department**
Administration
**Location**
OUCRU-VN offices at the National Hospital for Tropical Diseases, Kim Chung, Dong Anh & Phuong Mai, Dong Da, Hanoi, and at the National Institute of Hygiene and Epidemiology in Hanoi. Travel to hospitals, and units around Hanoi, or within Viet Nam might be required.
**Hours of work**
Full time: Monday - Friday, 37.5 hours per week, extra hours may be required.
**Tenure**
Initially for 01 year, including a 02 month probation period, with the possibility of extension based on annual performance appraisal and Research Approval
**Reporting to**
Operations Manager
- OUCRU HN; Head of IT and Data Management - OUCRU HCM
**Vacancy reference**
JDHAN_0723_009
**Background**
The Oxford University Clinical Research Unit (OUCRU) is a large-scale clinical and public health research unit, with headquarters in Ho Chi Minh City and units in Hanoi in Vietnam, Jakarta in Indonesia, and Kathmandu in Nepal. In Vietnam, we are hosted by the Hospital of Tropical Diseases (HTD) in Ho Chi Minh City, and the National Hospital for Tropical Diseases (NHTD), and the National Institute for Hygiene and Epidemiology (NIHE) in Hanoi. As a Wellcome Africa Asia Programme, we have received considerable support from Wellcome since our establishment in Vietnam in 1991.
OUCRU’s vision is to have a local, regional, and global impact on health by leading a locally driven research program on infectious diseases in Southeast Asia. Priority is given to health issues important to the hospitals where we work, and to the countries as a whole where we operate: Vietnam, Indonesia, and Nepal. All work is intended not only to benefit the patients seen daily at our host hospitals but also to help improve patient care.
OUCRU employs approximately 320 people across Viet Nam and has an average annual budget of USD 12mil.
**Job Summary**
The post is responsible for the day-to-day operations of the IT activities in the Oxford University Clinical Research Unit - Ha Noi. He/she is also responsible for managing all servers, computers, printers, internet service, networking devices, and backup services by coordinating with IT Teams in OUCU-HCM.
**Key responsibilities and tasks**
**SA Engineering and Provisioning**
- Work with IT teams in OUCRU HCM in installing new / rebuilding existing servers and configuring hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
- Develop and maintain installation and configuration procedures.
- Contribute to and maintain system standards.
- Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
- Develop and maintain SOPs and work instructions for IT operations in OUCRU HN
**Operations and Support**
- Perform regular security monitoring to identify any possible intrusions.
- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off-site as necessary.
- Perform regular file archival and purge as necessary.
- Maintain encryption of all laptops and portable devices following the Information security policy and Encryption SOPs
- Management of office and IT assets in OUCRU HN to be used appropriately and available in the right places in good condition.
- Provide IT induction and appropriate computer training to new staff.
- Other tasks requested by supervisors
**Maintenance**
- Maintain operational, configuration, or other procedures.
- Perform periodic performance reporting to support capacity planning.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
- Maintain data center environmental and monitoring equipment.
- Collaborate with IT Teams in OUCRU HCM and suppliers to maintain servers, computers, and related equipment.
**Selection criteria**
**Essential**:
- BSc in computer science, computer engineering, or information system
- Systems Administration/System Engineer certification in Unix and Microsoft
- At least two years of system administrator experience.
- Strong SA experience in network infrastructure, virtualization, Linux, Windows OS, and cloud computing.
- Experience in Microsoft 365 administration and support
- Strong experience in delivering high-level IT helpdesk services to end users.
**Desired**:
- Preferable knowledge of ERP systems such as MS Dynamics AX.
- Analytical problem-solving skills, willingness to learn, self-initiative.
- Team player, organized, patient, dedicated, tactful, understanding, disciplined, and mature.
- Creative and innovative in developing IT solutions.
- IELTS equivalent 5.0
**Benefits**
- Contracted Salar
-
Sales Support Administrator
1 week ago
Hanoi, Vietnam NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Officer - Administration
7 days ago
Hanoi, Vietnam IRRI Education Full time**About IRRI** The International Rice Research Institute (IRRI) is dedicated to reducing poverty and hunger through rice science; improving the health and welfare of rice farmers and consumers; and protecting the rice-growing environment for future generations. IRRI is an independent, nonprofit, research and educational institute, founded in 1960 by the...
-
Administrative Clerk
1 week ago
Hanoi, Vietnam TechBridge Market Full timeIf you are passionate about playing a key role in the success of a multi-disciplined consulting firm , we want to hear from you! Our client is a well-established brand in the Business Consulting and Services Industry and is now looking for a passionate and driven **Administrative Clerk **to join their team. This is an exciting opportunity to expand your...
-
Administrative Specialist
5 days ago
Hanoi, Vietnam Công ty TNHH MTV Nhà máy May Mặc Đức Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Providing administrative services for the project, particularly in the areas of event management, contracting, procurement and accounting; Support the projects in procurement of goods and services in line with GIZ's rule and regulations; Manage and monitor all contracts within the Agriculture Unit,...
-
Project Administrator
4 weeks ago
Hanoi, Vietnam NIC HR Full timeDescription: - The project administrator administers, develops and maintains required project administration and procurement documentation in assigned projects. - The project administrator supports the customer project manager in administering project correspondence and project activity/ venue/ meetings arrangements. - The project administrator prepares and...
-
Academic Administration Officer
1 week ago
Hanoi, Vietnam RMIT University Full timeOverview: RMIT University Commitment RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a...
-
Administrator
6 days ago
Hanoi, Vietnam PDC Vietnam JSC Full time*Responsibilities; - Coordinate office activities and operations to secure efficiency and compliance to company policies - Supervise administrative staff and divide responsibilities to ensure performance - Manage agendas/ travel arrangements/ appointments etc. for the office manager - Support accounting procedures (create estimate, invoice correspondence...
-
Administrator
6 days ago
Hanoi, Vietnam Faro Recruitment Vietnam JSC - HANOI HEAD OFFICE Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - To back up for the Senior Administrator in controlling all hard copies of documents of the team: receiving/ delivering the documents from/to the Consultants/internal HR/ Accounting Team; filling documents in the cabinet, inputting list of documents received/handed over in the data management...
-
Administrative Assistant
2 weeks ago
Hanoi, Vietnam Công Ty TNHH Thương Mại Và Dược Phẩm Sang Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) ROLE RESPONSIBILITIES - Provide administrative support to ensure smoothly operations of field forces - Support field forces and marketing process on the activities: - Organize symposia - Plan and manage logistics, pre-set up events to make sure the activities in line with compliance - Coordinate...
-
Administration Assistant
1 week ago
Hanoi, Vietnam The Hong Kong Internship Platform Full time**Company Background**: Our client is a leading têxtile manufacturing company based in Asia Over 20 years history, the company specialises in producing high-quality knitted garments for international markets. With a state-of-the-art facility and a skilled workforce, our clients has built a reputation for its commitment to ethical and sustainable...
-
Administrative Assistant
2 weeks ago
Hanoi, Vietnam United Nations Full timeThe UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals (SDGs). As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered...
-
Wvv Administrative Assistant
2 weeks ago
Hanoi, Vietnam World Vision Perú Full timeWith over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s...
-
Finance and Administration Officer, Les 6
1 week ago
Hanoi, Vietnam ICMP Full time**Organization profile** Every year, millions of people around the world go missing as a result of conflict, human rights abuses, disasters, organized crime, irregular migration, and other causes. Be part of a growing international organization that is dedicated to tackling this global challenge. The International Commission on Missing Persons (ICMP) is a...
-
Administrative Assistant
1 week ago
Hanoi, Vietnam Diebold Nixdorf Full timePerforms administrative support and secretarial duties for an individual, department or group. Answers telephones, greets guests and prepares correspondence, presentations and reports. Maintains calendars, coordinates meetings and travel arrangements. Proficient in current computer programs such as Word, PowerPoint, and Excel etc. Maintains confidential...
-
Programme Administrative Officer
1 week ago
Hanoi, Vietnam Oxfam Novib Full time**JOB DETAILS**: **LOCATION**:Hanoi, Vietnam **CONTRACT TYPE**:2 years with possible extension **INTERNAL JOB GRADE**:E1_**DEPARTMENT and TEAM**:Programme - Oxfam in Vietnam **ANNUAL SALARY**: VND 212,896,577- VND 332,372,701 **HOURS (FTE)**:37.5/week **COMMITMENT TO DIVERSITY AND INCLUSION** We are committed to ensuring diversity and gender equality...
-
Sales Support for Techcombank- Banca
1 week ago
Hanoi, Vietnam Manulife Full time**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....
-
Sales Support
1 week ago
Hanoi, Vietnam NavigosSearch Full time**What We Can Offer**: Navigos' client is a Korean based company, manufacturing and trading in adhesives and adhesives. The position we look for has a responsibility for: - Researcher (or Sales support) to research market, industries, and products - Managing the president's schedule - Writing and managing necessary documents - Providing general...
-
Administration Officer
2 weeks ago
Hanoi, Vietnam Công Ty TNHH Janakuasa Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Arrange and book air tickets, accommodation, transportation according to the business schedule of everyone in Hanoi office. Solve arising problems related to ticket exchange, ticket refund... ; 2. In charge of preparing documents for Admin’s debt payment for suppliers and following them; 4....
-
Administration Assistant
6 days ago
Hanoi, Vietnam Newborns Vietnam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Adminstrative tasks: - Manage the administration work of the medical and nursing programmes: booking flights, accommodation, restaurant, airport pick up, daily travel to the hospital(s) and general logístical support - Manage the administration work of the office: petty cash, order of stationery...
-
Database Administrator Manager
1 week ago
Hanoi, Vietnam Chứng Khoán Sài Gòn Full timeMô tả công việc - Yêu cầu công việc - Mức lương This position takes care the administration and engineering of all databases within the company. - **Team Management** - Lead a team of database administrator(s) to manage the complex database environments in SSI. - **Design And Implementation** - Define the configuration for the database...