Strategic Business Development Director

3 weeks ago

Hanoi, Vietnam Monroe Consulting Group Full time

**Strategic Business Development Director**:

- **Sector**: Monroe Information Technology
- **Contact**: Kaithlyn
- **Client**: Monroe Consulting Group
- **Location**: Hanoi
- **Salary**: Negotiable
- **Expiry Date**: 23 November 2023
- **Job Ref**: BBBH430716_1692955749

International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a SaaS startup. As the business keeps developing, our client is seeking the talented **Strategic Business Development Director**.

**Job Summary**:
**Responsibilities**:

- Oversee the relationship with existing customers, maintain customer satisfaction & loyalty
- Establish new clients and support deeper penetration at existing clients through building and executing customized business plans and predictable sales engagement processes
- Identify and pursue cross-sell & upsell opportunities to enable portfolio growth
- Identify, lead, and close client opportunities throughout the entire sales lifecycle
- Establish, manage, and grow relationships with key executives and stakeholders
- Make persuasive group presentations, and negotiate pricing and contracts with customers to ensure maximum profitability
- Forecast & achieve monthly, quarterly KPI and compliance goals
- Regularly analyze customer accounts with Customer Success team, identify improvement opportunities and outreach to propose and implement such improvements
- Lead and facilitate regular business review meetings with a variety of stakeholders
- Handle all outreach and communication related to account renewals, upgrades, downgrades and cancellations.
- Continuously update to stay current on industry trends to nurture leads

**Job Requirements**:

- Bachelor's or Master's degree in business, commerce or relevant majors
- Minimum 6-8 years of experience in a SaaS Account Management, Business Development, Sales, Customer Success or Similar Customer Facing role
- A proven track record of closing successful deals
- Expertise at facilitating an account management review with multiple stakeholders including technical stakeholders and executive leaders
- Excellent presentation skills with an excitement and drive to facilitate multiple customer meetings, demos and negotiations on a daily basis
- Excellent problem solving, project management, analytical thinking & negotiation skills
- Can-do, positive and energetic attitude, high sense of responsibility
- Good English comprehensive skills

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