Strategic Business Development Director

1 week ago


Hanoi, Hanoi, Vietnam Monroe Consulting Group Full time

Strategic Business Development Director:

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Sector: Monroe Information Technology

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Contact: Kaithlyn

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Client: Monroe Consulting Group

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Location: Hanoi

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Salary: Negotiable

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Expiry Date: 23 November 2023

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Job Ref: BBBH430716_

International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a SaaS startup. As the business keeps developing, our client is seeking the talented
Strategic Business Development Director.

Job Summary:

Responsibilities:

  • Oversee the relationship with existing customers, maintain customer satisfaction & loyalty
  • Establish new clients and support deeper penetration at existing clients through building and executing customized business plans and predictable sales engagement processes
  • Identify and pursue crosssell & upsell opportunities to enable portfolio growth
  • Identify, lead, and close client opportunities throughout the entire sales lifecycle
  • Establish, manage, and grow relationships with key executives and stakeholders
  • Make persuasive group presentations, and negotiate pricing and contracts with customers to ensure maximum profitability
  • Forecast & achieve monthly, quarterly KPI and compliance goals
  • Regularly analyze customer accounts with Customer Success team, identify improvement opportunities and outreach to propose and implement such improvements
  • Lead and facilitate regular business review meetings with a variety of stakeholders
  • Handle all outreach and communication related to account renewals, upgrades, downgrades and cancellations.
  • Continuously update to stay current on industry trends to nurture leads

Job Requirements:

  • Bachelor's or Master's degree in business, commerce or relevant majors
  • Minimum 68 years of experience in a SaaS Account Management, Business Development, Sales, Customer Success or Similar Customer Facing role
  • A proven track record of closing successful deals
  • Expertise at facilitating an account management review with multiple stakeholders including technical stakeholders and executive leaders
  • Excellent presentation skills with an excitement and drive to facilitate multiple customer meetings, demos and negotiations on a daily basis
  • Excellent problem solving, project management, analytical thinking & negotiation skills
  • Cando, positive and energetic attitude, high sense of responsibility
  • Good English comprehensive skills


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