Mandarin Customer Service

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is a onsite opportunity. _ **As a Customer Support you will**: - _Resolve technical issue/errors related to company’s web services._ - _Train customers to use their web...

**Mô tả công việc**: (Mức lương: 10 - 15 triệu VNĐ) - Resolve technical issue/errors related to web services. - Train customers to use their web account. - Work with EDI mapping in upgrading EDI maps - Track support inquires through the support CRM insuring the customer issue is resolved - Follow-up on unacknowledged transactions - Set-up and...

**Company Description** **_ Avery Dennison_** (NYSE:AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Support Customer Service Executive on customer service activities. - Support to ensure the customer enquiries and requests are addressed in a timely manner. - Support to handle customer complaints according to the Company procedures and service standard. - Coordinate with sales team, other internal...

**Multi National Freight Forwarder looking for to boost our Vietnam Team** We are a medium sized Multi National Freight Forwarder with offices in 5 Countries, but not Vietnam. We are looking to recruit a number of Freight Forwarding Professionals to start working 100% remotely for our Australian offices, throughout our Pricing and Operations Teams We have...

We are seeking a highly skilled Customer Service Executive to join our team at Hegka Vietnam. As a key member of our customer service department, you will play a crucial role in providing exceptional support to our clients in the US.Job DescriptionThe successful candidate will have excellent communication and problem-solving skills, with the ability to work...

Job SummaryWe are seeking a highly skilled Customer Service Executive to join our team at Hegka Vietnam. As a key member of our customer service team, you will be responsible for providing exceptional support to our members, families, and providers.Key ResponsibilitiesMember Support: Assist members, families, and providers in understanding healthcare...

**Mô tả công việc**: - Solve members issues by finding the cause and explaining the solution. Escalate complex problems to management when needed. - Participate in calls to help retain members. - Follow policies and suggest improvements for smoother operations, actively engaging in meetings and training. - Comply with all healthcare regulations and...

Proficiency in one or more additional languages such as Mandarin, Cantonese, Thai, etc., is highly desirable but not a must.**Responsibilities**: - Provide accurate information regarding products, services, and policies. - Assist customers with order placements, tracking, and returns. - Troubleshoot and resolve customer issues with patience and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Daily operation task including sea freight, logistics and back up for the airfreight part, from booking acceptance through to invoicing and job completion as well as problem solving/solution. - Follow up and offer service to the customers. - Retrieve rates from shipping lines, airlines, vendors and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Responsible for the management of local logistic and products delivery operations; - Responsible for establishing many various management systems required for company operations and supervising the efficient operation of the system; - Establish a sales file and management system, and standardize...

**Requirements** - Managing operations for (e-Commerce) shipments including preparing waybills, verifying receiver details, inbound and outbound processing of all shipments through the warehouse, Excel or other platforms - Handling daily Customer Enquiries (for example on shipment status) and problem-solving issues - Communicating with Suppliers and Partners...

**Requirements** - Managing operations for (e-Commerce) shipments including preparing waybills, verifying receiver details, inbound and outbound processing of all shipments through the warehouse, Excel or other platforms - Handling daily Customer Enquiries (for example on shipment status) and problem-solving issues - Communicating with Suppliers and Partners...

a leading BPO company, providing exceptional customer service solutions to clients globally. We are currently seeking a dynamic and fluent Vietnamese speaker to join our customer service team as a Customer Service Representative. **Responsibilities**: - Resolve customer inquiries and complaints in a professional and efficient manner - Process orders,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Key Responsibilities Customer Service Management: - Manage all aspects of customer service operations, including handling inquiries, resolving complaints, and addressing customer feedback promptly and professionally. - Monitor customer service performance metrics and continuously improve customer...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Monitor and track the progress of the jobs by following up with technicians for samples and test results - Prepare test reports to customer and sales - Send test reports to sales and customers - Interface with customer job status, and handle inquiries - Maintain and upkeep laboratory records and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) We are looking for Customer Service to join our team and provide the best service to our customer You will working at the newest B2B Fintech Solution at Viet Nam. English - Korea - Vietnamese spoken. - Monitor and improve processes to improve KPIs, customer experience, and work productivity -...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Receive and manage customer complaints and issues and provide information to the appropriate departments to handle those complaints. - Receive and handle customer requests/inquiries related to products/services provided by the Company - Monitor and continuously update the Company's policies on...

**RESPONSIBILITY**: - Support the sales department in contacting and verifying information to attend sales consulting seminars - Support customers during the operation process, upload products to the Alibaba e-commerce platform and answer customer questions about products/services - Consulting and proposing solutions to help customers use the service...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Provide support and assistance to our English speaking customers - Research, diagnose, analyze and record customer issues and communicate solutions - Interact with Vietnam Dev and QA members - Interact with US members - Work closely with Customer Success Managers to maintain customer satisfaction -...