Global Customer Rewards Manager

4 months ago


Ho Chi Minh City, Vietnam Elfie Full time

ABOUT THE ROLE

Here at Elfie, we are looking for a Global Customer Rewards Manager to join our digital health-tech startup. In your new role, you will leverage your previous experience of implementing high-impact reward and loyalty programs to develop key partnerships with consumer brands and device companies, globally.

Your main objective is to negotiate with those brands to bring exciting rewards into the Elfie app, increasing patient reward redemption and therefore ensuring that our patients remain engaged with self-monitoring their chronic diseases - your impact will directly help to save lives.

Are you a loyalty program/consumer rewards expert that can demonstrate prior success implementing consumer rewards in a digital consumer brand or sourcing, negotiating, and implementing quality rewards that increase user engagement and retention?Are you looking for a growing early-stage venture with awesome results and a clear goal of saving lives? If your answers are yes and yes, we want to hear from you today

What we offer:

- A permanent global contract, with fiercely competitive salary
- Work out of modern offices in central Ho Chi Minh City
- Hybrid working arrangements - 3 days a week in the office, 2 days at home
- Annual holiday entitlement plus national holidays off
- Tailored development plan to support you in your career journey
- Performance-related bonus paid twice a year; April and October
- Brand new Macbook Air M2 and associated tech on day one
- An inclusive culture where everybody in the business has direct influence on reaching company objectives

What you’ll do:
**Strategy**
- Plan and execute a robust global rewards and mobile device program strategy that will result in increased patient engagement with Elfie
- Negotiate free or low-cost global rewards from consumer brands and device companies, aligning the reward strategy both globally and locally in alignment with patient behaviors

**Management**
- Manage a team of rewards administrators (responsible for image sourcing and back-end admin related to rewards visibility and user interfacing in the app)
- Grow the rewards team in line with your strategic vision and partnerships

E-commerce
- Scale our in-app rewards incentives platforms, such as “flash rewards”, building a great experience for customers that are redeeming rewards in the app
- Source interesting partnerships with local fulfillment partners to support with rewards shipping to the end user

Analysis
- Regularly analyse patient engagement, retention and reward redemption data, extracting key patient trends and using those trends to shape/adjust your strategy in real time. You need to be able to “connect the dots” and act accordingly.
- Work with other internal departments (Analytics, Product Team, Country Managers) to coordinate the implementation of new global rewards and device programs/strategies in a timely and efficient manner

What you’ll need:

- Demonstrable experience building regional or global rewards or customer loyalty programs, and the ability to articulate how theyincreased consumer engagement and reward redemption
- Deep existing networks and connections with executives in large consumer/device brands - ideally globally, and a plan for how you could leverage those connections from day one
- Ability to easily sift through analytics and data to find important engagement/retention trends and use the information to pivot your strategy to retain focus on the main objective
- Demonstrable stakeholder relationship management skills. You will need to be comfortable negotiating with and influencing senior business executives and high level partners
- Track record of successful brand negotiation and implementation of high impact consumer loyalty and rewards programs

WHY JOIN US?
- Important and genuinely patient-focused company mission (see below)
- Excellent financial credibility and refreshingly transparent future vision
- Experienced founders with 20+ years experience in digital health, software and partnership development in both bluechip and start-up companies - and successful previous exits

ABOUT ELFIE

Check out the Elfie app:
Elfie's ambitious mission is to save millions of people annually. Our vision is to be the world’s first free digital therapeutics that rewards employees and patients to monitor health.

Our premium solution, ElfieWorks, is freely available to employees and their dependents via their employers and insurers. It is today the most advanced and complete solution worldwide for health protection and disease management.

For our distribution of ElfieWorks, Elfie is working in a mutually exclusive partnership with one of the largest insurance brokers in the world. Our teams work very closely with each other every day across various timezones.

WHAT NOW?

Pay: 4,000₫ - 6,000₫ per year


  • Global Rewards

    3 months ago


    Ho Chi Minh City, Vietnam Elfie Full time

    **ABOUT ELFIE** Elfie's ambitious mission is to save millions of people annually. Our vision is to be the world’s first free digital therapeutics that rewards employees and patients for monitoring health. Our premium solution, ElfieWorks, is freely available to employees and their dependents via their employers and insurers. It is today the most advanced...

  • Global Rewards

    4 months ago


    Ho Chi Minh City, Vietnam Elfie Full time

    **ABOUT ELFIE** Elfie's ambitious mission is to save millions of people annually. Our vision is to be the world’s first free digital therapeutics that rewards employees and patients for monitoring health. Our premium solution, ElfieWorks, is freely available to employees and their dependents via their employers and insurers. It is today the most advanced...

  • Total Rewards Manager

    3 months ago


    Ho Chi Minh City, Vietnam Talentnet Full time

    $3,500 - $4,000 - Hi-Tech & IT **RESPONSIBILITES**: - Country HR policies & process standards:_ - Responsible for developing, upgrading and harmonizing country HR policies & processes - Lead the continuous improvement of HR policies & processes - Involve in handling employee escalation regarding HR policies & guidelines at country level, perform...


  • Ho Chi Minh City, Vietnam RMIT University Full time

    Overview: About RMIT RMIT is a leading multi-sector university of technology, design and enterprise with more than 91,000 students and 11,000 staff globally. We offer postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways. Our purpose is to offer life-changing experiences for our...

  • Reward Manager

    3 months ago


    Ho Chi Minh City, Vietnam Talentnet Full time

    $3,000 - $4,000 - Manufacturing RESPONSIBILITIES: - Reward_ - Develop and enhance provisions of total reward to attract and retain talents across all levels of the business, with a high focus on high performers and critical roles. This includes, and not limited to, market trend & benchmark monitoring to ensure competitiveness, bonus scheme and incentive...

  • Global Quality Manager

    3 months ago


    Ho Chi Minh City, Vietnam Jabil Circuit Full time

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 250,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design...


  • Ho Chi Minh City, Vietnam Medtronic Full time

    **Careers that Change Lives **We are a learning culture. An inventive and collaborative group. We are dedicated to making sure that every patient gets the best product — when they need it. We have strong ties to our local communities. Our vibrant employee communities respect and value individual experience and perspective as we aim to improve lives and the...

  • Rewards Specialist

    4 months ago


    Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Global Product Manager

    4 months ago


    Ho Chi Minh City, Vietnam Elfie Full time

    **ABOUT ELFIE** Elfie's ambitious mission is to save millions of people annually. Our vision is to be the world’s first free digital therapeutics that rewards employees and patients for monitoring health. Our premium solution, ElfieWorks, is freely available to employees and their dependents via their employers and insurers. It is today the most advanced...

  • Global Product Manager

    4 months ago


    Ho Chi Minh City, Vietnam Elfie Full time

    Ho Chi Minh City Work Type: Full Time **ABOUT ELFIE** Elfie's ambitious mission is to save millions of people annually. Our vision is to be the world’s first free digital therapeutics that rewards employees and patients for monitoring health.- Our premium solution, ElfieWorks, is freely available to employees and their dependents via their employers and...


  • Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details Some careers shine brighter than others. If you’re looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Commercial...


  • Ho Chi Minh City, Vietnam Qarma Full time

    We are looking for a dedicated person to join our Vietnam team and work with our global team to scale our sales, delivery and customer success. **About Us**: Qarma is a fast-growing Nordic SaaS business focused on revolutionizing quality and compliance within retail and Sourcing. We are on a mission to become the leading digital tool and platform for...

  • Total Rewards Manager

    4 months ago


    Ho Chi Minh City, Vietnam Jollibee Việt Nam Full time

    **Mô tả công việc**: - Develop and execute a comprehensive total rewards strategy to attract, motivate, and retain top talent - Ensure compensation and benefits programs are competitive and aligned with market trends and company goals - Manage the annual performance and salary review process, including budget planning and analysis - Collaborate with...

  • Total Rewards Manager

    4 months ago


    Ho Chi Minh City, Vietnam Công ty Cổ phần Đường Biên Hòa Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc 1/ Policies and Procedures - Provision of a comprehensive total rewards solution for the organization; - Lead the review of the remuneration strategy, remuneration policy, remuneration systems, and guidelines and ensure implementation thereof; - Guide and assist on the...


  • Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC Wholesales Banking (WSB) serves...


  • Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details **Some careers have more impact than others.** - If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Global Partner Manager

    4 months ago


    Ho Chi Minh City, Vietnam Amazon Corporate Services Vietnam Company Limited Full time

    Basic qualifications - Excellent written and verbal communication skills in both English and Vietnamese are required. - Ability to interact with a broad set of businesses, presenting both over the phone and in person. - Strong analytical abilities, proficient with Excel functions - Proven track record of successful internal and external relationship...


  • Ho Chi Minh City, Vietnam British American Tobacco Full time

    ... **About the job** **BAT is evolving at pace - truly like no other organization.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT VIETNAM IS LOOKING FOR A GLOBAL GRADUATE IN MARKETING (BRAND & TRADE)** **SENIORITY LEVEL **GLOBAL...


  • Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...


  • Ho Chi Minh City, Vietnam Carrot Fertility Full time

    **About Carrot**: Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for...