Banquet Sales Manager

3 weeks ago


Hanoi, Vietnam GRAND K HOTEL SUITES HANOI Full time

**Hạn nộp**: 31/01/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Cầu Giấy - Hà Nội
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Kinh doanh & tiếp thị
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
26/01/2024 18:53
MÔ TẢ CÔNG VIỆC
- Search for customer information through many different channels to build a potential customer system.
- Proactively contact potential customers in the self-search list or from the hotel's data system to introduce services and party incentives suitable for each season
- Understand the products well to advise customers according to the customer's requirements
- Work with F&B Manager, Chef, and banquet staff on event planning - ensuring all guests' requests are best served.
- Conduct contract signing procedures with customers who agree to use the service.
- Timely support and answer requests and complaints from customers.
- After closing the contract with the customer, sales staff coordinate with the banquet department and related departments to implement the contract, ensuring the customer's requirements.
- Monitor the contract implementation process and service quality so that customers receive the best value.
- Proactively send preferential and promotional information to old customers to persuade them to use the hotel's services again
- Coordinate with relevant departments to quickly fix problems that arise during customers' use of services.
- Monitor the contract liquidation process, support the accounting department in debt collection.
- Coordinate with the Marketing department to plan and implement promotional programs on holidays and New Year; Customer Gratitude; Introducing new products and services to reach and attract customers.

QUYỀN LỢI ĐƯỢC HƯỞNG
- Competitive salary & full-service charge in the probationary period
- Uniform, duty meal, locker, and laundered uniform provided by the Hotel
- Annual health check
- Birthday gifts and allowances on special events
- Summer outings and several team-building activities
- Special discount for F&B services
- Other benefits according to Hotel’s policy

YÊU CẦU CÔNG VIỆC
- Good market analysis and customer search skills
- Computer knowledge and experience in MS Office programs.
- Ability to work independently and as part of a team.
- Leadership skills, communication skills.
- Organizational capability.
- Good command of English both in speaking and writing

**Qualifications**:

- Diploma or degree in Hospitality Management or related fields

**Experience**:

- At least 01-years’ experience in the same position with an internationally branded hotel or serviced residence

YÊU CẦU HỒ SƠ

**Telephone**: (For Recruitment only): 024.3205.2299 (ext: 5602)


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