Banquet Sales Manager

2 weeks ago


Hanoi, Hanoi, Vietnam Authentic Hanoi Boutique Hotel Full time
Search for customer information through many different channels to build a potential customer system.

  • Proactively contact potential customers in the selfsearch list or from the hotel's data system to introduce services and party incentives suitable for each season
  • Understand the products well to advise customers according to the customer's requirements
  • Work with F&B Manager, Chef, and banquet staff on event planning ensuring all guests' requests are best served.
  • Conduct contract signing procedures with customers who agree to use the service.
  • Timely support and answer requests and complaints from customers.
  • After closing the contract with the customer, sales staff coordinate with the banquet department and related departments to implement the contract, ensuring the customer's requirements.
  • Monitor the contract implementation process and service quality so that customers receive the best value.
  • Proactively send preferential and promotional information to old customers to persuade them to use the hotel's services again
  • Coordinate with relevant departments to quickly fix problems that arise during customers' use of services.
  • Monitor the contract liquidation process, support the accounting department in debt collection.
  • Coordinate with the Marketing department to plan and implement promotional programs on holidays and New Year; Customer Gratitude; Introducing new products and services to reach and attract customers.

Salary:
From 10,000,000₫ per month

Application Question(s):

  • Do you have Computer knowledge and experience in MS Office programs?

Education:

  • Bachelor's (preferred)

Experience:

- same position: 1 year (required)

Language:

  • English (preferred)

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