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Operations Manager

1 month ago

Thành phố Hồ Chí Minh, Vietnam Ninja Van Full time

**Key Accountabilities**:

- Develop and implement a strategy for Station network expansion;
- Build, manage, and maintain a vast Station network;
- Build and manage Station operations across South Vietnam. Lead problem-solving activities. Be the go-to person for Station operations in Vietnam;
- Work in collaboration with regional and local teams (eg. Customer Service, KAM, Finance) to follow and set up standard operating procedures;
- Conduct training for the operations team (e.g. systems training, processes) to ensure the operational efficiency of each Station;
- Improve operational efficiencies such as turnaround time, quality or cost savings based on the operational KPIs;
- Manage operating budgets for the setup of new Stations and maintain the P&L of each Station;
- Develop and maintain strong relationships with business owners, social sellers, and potential customers and test new operational processes on new products.

**Key Requirements**:

- 4 years of experience in operations within the Express and Logistics industry;
- Strong analytical/technical skills and ability to cut through the noise to understand what needs to be done;
- Excellent communication and interpersonal skills, with the ability to work independently and as a team;
- Extremely pro-active, organized and responsible;
- Ability to work in a fast-paced environment and meet deadlines effectively;
- Professional fluency in English is a plus.

**Benefit**:

- ** Working address**: Ninja Van Office, 307/21 Nguyen Van Troi, Ward 1, Tan Binh District.
- ** Salary and benefits**:

- Competitive income compared to the market
- "Tet" bonus, Performance review from 1 - 4 months
- Paid social insurance based on full salary
- 12 days annual leave, 5 days sick leave (with full salary)
- High-class AON Health Insurance for manager level.
- Year End Party, annual Townhall Ceremony
- Annual company trip
- Attractive team-building activities, regular internal activities
- Provide laptop for employees
- **
Training and developing**:

- Participate in internal training courses: online/offline
- Opportunities to promote to higher positions: Senior, Team Leader, Manager, etc.
- **
Work environment & colleagues**:

- Senior leaders are open-minded, respectful, and ready to facilitate personal growth
- Young and dynamic working environment
- The scope of work is large, the company has more than 6000 employees, the company has operations spreading to 63 provinces/cities thoughout the country.

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