Operations Manager
3 months ago
Emerhub is a business consulting firm with different branches in Asia (Indonesia, Hong Kong, Vietnam, Philippines, Pakistan). We do accompany our clients and lower entry barriers in growing market. Our expertise makes Emerhub the investment partner of companies and individuals willing to develop or reallocate activities in Asia.
Emerhub is looking for a Head of Operations is responsible for leading and managing the overall operations of the delivery department. This role requires a strategic thinker with strong leadership and operational expertise to ensure efficient, cost-effective, and customer-centric service delivery. To succeed in this role, you will need proven experience in operations management, preferably in the logistics or delivery industry. Strong leadership and team management skills, along with excellent analytical and problem-solving abilities, are essential. A strong financial acumen and proficiency in operational software are also required.
**Responsibilities**:
- Train, and supervise delivery team members.
- Monitor and maintain the operational budget for the delivery department. This may include writing weekly and monthly budget reports for the General Manager.
- Create cost-effective plans and efficient routes for deliveries. Ensure that deliveries are made within strict deadlines.
- Ensuring regulatory compliance with Emerhub services.
- Implement efficient processes and standards.
- Coordinate the customer service operations and find ways to ensure customer retention.
- Ensuring compliance with local and international laws
- Oversee the implementation of technology solutions throughout the organisation
- Manage contracts and relations with customers, vendors, partners, and other stakeholders
- Oversee expenses and budgeting to help the organisation optimise costs and benefits.
- Mentor and motivate teams to achieve productivity and engagement.
- Report on operational performance and suggest improvements.
- Communicate with clients (in English) regularly, including managing customer problems: answer questions for customers, track deliveries, and address customer complaints.
**Requirements**:
- A Master's degree in Legal, business administration or a closely related field is required.
- CRM and technology savvy. Expert in the use of digital tools and technologies to explore creative ideas and new ways of displaying ideas and research.
- Must have at least five years of relevant work experience in a multinational corporation, preferably abroad.
- Exceptional oral and written communication skills in English.
- Exceptional problem-solving skills and the ability to manage multiple projects and simultaneously, prioritise tasks, and meet deadlines.
- Meticulous in work and capable of resolving issues accurately and efficiently.
- Effective communication with colleagues and external partner.
What do we offer?
- **Salary range**: 40 000 000 VND
- **Work Schedule**: Monday to Friday; 8:30 AM - 5:30 PM local time
- **Work Set up**: Onsite - 1bis Phạm Ngọc Thạch,Bến Nghé, Quận 1, Hồ Chí Minh
- **Working Device**: Will be provided.
- Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.
- Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.
- Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that clients & expectations are met.
Pay: 40,000,000₫ - 45,000,000₫ per month
-
Operation Manager
3 months ago
Thành phố Hồ Chí Minh, Vietnam 永進船務 Full time1. Operational Management: - Overseeing daily operations, including import/export processes, customs clearance, documentation, and shipment tracking. - Managing a team of logistics professionals, including supervisors, coordinators, and clerks. - Developing and implementing operational strategies to improve efficiency, reduce costs, and enhance service...
-
Managing Director of Operations
1 month ago
Thành phố Hồ Chí Minh, Vietnam Dion Full time**INTRODUCTION** Our client is launching a premium international school in Ho Chi Minh City, offering an enriching environment for local and international students alike. With a mission to provide an outstanding education that emphasizes inclusivity, critical thinking, and global awareness, the school is built to inspire and support students from ages 2 to...
-
Commercial Operations Manager
1 week ago
Thành phố Hồ Chí Minh, Vietnam MSD Full time**POSITION OVERVIEW**: The Commercial Operations Manager oversees and optimizes commercial operations to boost growth, efficiency, and profitability. Responsibilities include managing commercial processes, business partners, pricing, Gross to Net, Channel strategy, and KPI in alignment with Vietnam's commercial strategies. This role collaborates closely...
-
Business Operations Manager
2 months ago
Thành phố Hồ Chí Minh, Vietnam Platinum Global Services Full timeMiTek® is a global provider of building solutions for the residential and commercial construction industries. Utilizing software, services, engineered products, and automated manufacturing equipment, MiTek partners with clients to accelerate their genius and deliver breakthroughs in building. With a rich 60-year history and a network of 6,500 team members...
-
Engineering Operations Manager
3 months ago
Thành phố Hồ Chí Minh, Vietnam OPSWAT Full timeOPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...
-
Operations Manager, Korean Speaking
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam Dion Full time**INTRODUCTION** Our client is a prominent BPO provider, delivering high-quality Contact Center services, Digital Marketing, and Engineering Solutions. With a strong presence in Vietnam and offices across Hanoi and Ho Chi Minh City, the company is a trusted partner for numerous multinational and local clients. Known for its commitment to excellence and...
-
Medical Clinic Operation Manager
3 months ago
Thành phố Hồ Chí Minh, Vietnam ICONIC Full timeHiring **OPERATION MANAGER** (New set up **Medical Clinic**) Location: [District 11 - HCM City] New set up Japanese Medical Clinic is hiring Operation Manager to manage the organization and act as a bridge between staff and JP Manager **REQUIREMENT** - Good at English - Experience in managing operations in medical clinic (must) - Have experience in...
-
Operations Manager
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam Red Orange LLC Full timeDear Our Valued Connections, - **Working location**: Ho Chi Minh city - **Report to**: National Sales Manager - **Salary**: up to 70 mil VND (Gross) - **Key Responsibilities**: ✔ Manage the daily operations of the projects of Unit. ✔ Coordinate to co-establish, maintain and lead business relationships with customers, demonstrating the company's spirit...
-
Operations Manager
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam Ninja Van Full time**Key Accountabilities**: - Develop and implement a strategy for Station network expansion; - Build, manage, and maintain a vast Station network; - Build and manage Station operations across South Vietnam. Lead problem-solving activities. Be the go-to person for Station operations in Vietnam; - Work in collaboration with regional and local teams (eg....
-
Operation Manager
3 months ago
Thành phố Hồ Chí Minh, Vietnam ICONIC Full time**New established Japanese clinic** **[HCM - DISTRICT 11]** **OPERATION MANAGER** **40 ~ 50 MIL GROSS** --------------- - **RESPONSIBILITIES**: - Interviews with each department in the clinic - Grasping the current situation and extracting issues - Reporting to the Japanese supervisor - Improvement of daily operations - Management of the organization -...
-
F&b Operations Manager
3 months ago
Thành phố Hồ Chí Minh, Vietnam Highgate Property Management Full time**Hạn nộp**: 31/10/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Giờ hành chính Loại hình Nhà hàng/ Bar/ Pub Ngành nghề Khác Vị trí N/A Cập nhật 30/09/2024 13:29 MÔ TẢ CÔNG VIỆC **Scope of work**: **Responsible for**:...
-
Regional Data Operation Manager
3 months ago
Thành phố Hồ Chí Minh, Vietnam YouNet Full time**Salary**: Negotiable Department: Research & Data Analysis Company: YouNet ECI Application deadline: 03/10 — 31/12/2024 Job description ABOUT YOUNET ECI YouNet ECI is a member of YouNet Group - the leading SocialTech Group powering Sales, Marketing and Operations. YouNet ECI is a leading company in e-commerce market data analysis serving brands in...
-
Clinical Operations Manager
4 weeks ago
Thành phố Hồ Chí Minh, Vietnam MSD Full time**POSITION OVERVIEW**: This role is accountable for performance and compliance for assigned protocols in a country in compliance with ICH/GCP and country regulations, Our Company policies and procedures, quality standards and adverse event reporting requirements internally and externally. Under the oversight of the Sr. COM, Head COMs or CRD, the person is...
-
Thành phố Hồ Chí Minh, Vietnam INTEL Full timeThis position is tasked to manage the operations activities of Customs Brokerage service providers (Suppliers) to make sure high standard compliance to Customs requirements that are regulated by local customs authority and/or to Intel's expectations as specified in high level master contract/SLG/SOP. This includes, but not limited to, driving for suppliers'...
-
Operation Manager
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam Red Orange LLC Full timeDear Our Valued Connections, This role is pivotal in planning, developing, implementing and managing the business activities of the projects, improving work efficiency and performance management, managing talent and developing talented human resources and successors meet current and future business needs. - WORK LOCATION & WORKING TIME: ON-SITE in JAPAN -...
-
Legal Manager, Business Operations
4 weeks ago
Thành phố Hồ Chí Minh, Vietnam VNG Full time**1. Legal Support for Business Units (VNGGames and ZPS)** - Act as the primary legal contact for VNGGames and ZPS, addressing all legal requests and issues. - Coordinate with LGGE/ZPS during regulatory inspections for game operations. - Provide legal advice on escalated matters in the game business and alert teams of potential non-compliance. - Assist in...
-
Project Operations Manager
2 months ago
Thành phố Hồ Chí Minh, Vietnam Saltmine Full time**What Saltmine is** Saltmine is a B2B SaaS startup rebuilding the $300B workplace design industry from the ground up. We are combining modern technology with deep industry expertise to transform the process of workplace strategy to programming to design & costing. The Saltmine platform connects and improves the entire process by which workplace strategy,...
-
Area Operation Manager
3 months ago
Thành phố Hồ Chí Minh, Vietnam CÔNG TY TNHH THƯƠNG MẠI VÀ DỊCH VỤ NHÀ HÀNG BIA THỦ CÔNG PASTEUR STREET Full time**Hạn nộp**: 15/10/2024 Mức lương: 25.000.000đ - 35.000.000đ Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 2 Nơi làm việc Quận 3 - TP HCM Giờ làm việc Làm theo ca Loại hình Nhà hàng/ Bar/ Pub Ngành nghề Quản lý, điều hành Vị trí Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ...
-
Operations Manager/ Property Manager
1 month ago
Thành phố Hồ Chí Minh, Vietnam Highgate Property Management Full time**Hạn nộp**: 01/12/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 3 - TP HCM Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Dự án BĐS/ Quản lý tòa nhà Ngành nghề Quản lý, điều hành Vị trí Giám đốc, phó giám đốc Bộ...
-
Seller Experience Project Management
1 month ago
Thành phố Hồ Chí Minh, Vietnam Shopee Full timeDepartment Operations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...