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Associate Commercial Excellent System Manager

5 months ago

Ho Chi Minh City, Vietnam Abbott Laboratories Full time

**_MAIN PURPOSE OF ROLE_**
- To lead the management and development of technical platforms and tools to improve data consistency and accuracy, and to drive data and report automation for affiliate needs
- Analyze customer & plan lead to drive field force effectiveness by managing and using CRM data to provide insights on field force operation

**_ MAIN RESPONSIBILITIES_**_/ Các trách nhi_**_ệ_**_m chính_**
- Manage, develop and implement local systems e.g. Internal Sales Data Analysis, FF Target Allocation, Market and Internal Tender Analysis, Territory Management, Performance Tracking, Trade Programming Tracking, Training Management Tool.
- Manage data sources and update master data.
- Develop the internal system to integrated data (Sales data and CRM data) ,to track effectively activities on sales and identify opportunities for improving FF productivity via new IT solutions
- Design and provide standard reports, (e.g. daily/monthly sales report, performance analysis, territory deployment and field force productivity, tender results, tender effectiveness, market intelligence, SFE KPIs, etc.) or data/reports as per request.
- Design and build automation dashboards to support stakeholders on overview, analysis for business decision.
- Co-ordinate with SFE team and work with other functional heads to ensure alignment and effective execution and operation
- Provide business solutions via technology

**_ SUPERVISORY RESPONSIBILITIES_**
- Develop, motivate and coach the team and provide guidance
- Set and monitor targets for individual in the team to ensure high performance management
- Support employees in implementing of their growth plans. Develop and maintain succession plan and address future staffing issues in a proactive manner
- Ensure team activities to comply with Company’s Business Code of Conduct and all local applicable laws within scope of function responsibility

**_ MINIMUM BACKGROUND/ EXPERIENCE REQUIRED _**

**_Work _**_Experience_**_ _**

3-5 years’ experience in system management of pharma/nutrition/FMCG/consulting industries

**_ Education_**_ _**
- Bachelor's degree in Information Technology

**_ CORE Skills Required _**
- Professional Skill _
- Good analytical and strong problem-solving skills
- Good communication, being familiar with presentation, facilitation
- Behavioral / Leadership Skill _
- Be able to plan and organize
- Can coordinate with stakeholders well
- Able to work in a team environment and independently
- Can
- do attitude and open-minded to new challenges
- Ability to adapt and learn new things quickly
- Language Skill _
- Be fluent in English
- Computer Skill_
- Database: MySQL, Microsoft SQL Server
- Experienced in C++/C#, Microsoft Visual Studio
- Be good at MS Office