Smb Scaled Business Sales

5 days ago

Ho Chi Minh City, Vietnam TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

This role is part of TikTok’s Small and Medium Team (SMB) for Southeast Asia. The SMB team works with advertisers across the region, helps them onboard and find success on TikTok. Being part of the team would mean being directly responsible for building relationships and helping clients drive business results through consultation. The team is made of dynamic, savvy, engaged individuals who are passionate about the region and thrive in a fast-paced environment.

**Responsibilities**:

- Devise a comprehensive SMB external engagement strategy with clear acquisition targets, goals, and execution plan
- Develop and maintain a clear understanding of current account pipeline segments, priorities, and gaps
- Conduct ongoing external landscape analysis to identify key players, pertinent events and forums, etc. within the SMB space
- Nurture relationships with high-potential external SMB partners (non-profits, industry associations, etc.) to explore collaborative engagement opportunities
- Collaborate closely with Marketing, Events, Sales, PR/Comms, Public Policy, and other teams as appropriate to develop and launch our external SMB engagement activities and program
- Lead engagement activities end-to-end, including developing project plans and timelines, coordinating deliverables from cross-functional partners, troubleshooting issues, etc.
- Oversee the development of communications, logistics, and tracking systems needed to create impactful user experiences
- Coordinate with Sales team colleagues to streamline and support progression of leads into sales pipeline
- Develop framework to assess leads and funnel to appropriate engagement track to mitigate churn and nurture activation potential
- Identify key engagement metrics and monitor across initiative life cycle with input and support from Analytics team
- Report on initiative impact and develop recommendations for go-forward planning

**Qualifications**:

- At least 2 years of experience in digital marketing, have sufficient understanding of the overall advertising operations and strong understanding of the market
- Experience owning and delivering quantitative targets
- Project planning and execution experience
- Demonstrated results working in highly cross-functional capacity
- Ability to translate data into clear narratives, operational strategies, and recommendation
- Comfort with ambiguity and demonstrated ability to creatively and effectively fill operational "white space" to drive result"
- Experience prioritizing and managing tasks effectively within a fast-paced environment while maintaining strict attention to detail
- Able to comfortably communicate in English with global counterparts
- A genuine passion for small business

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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