[hcmc] Retail Customer Service
6 months ago
Work Location Ho Chi Minh
Job Level Experienced (Non - Manager)
Job Type Permanent
Qualification Bachelor
Experiences 3 - 5 Years
Salary Negotiable
Industry Accounting / Auditing / Tax, Banking, Customer Service
**Job Benefit**:
- Insurance
- Uniform
- Health checkup
- Training & Development
- Salary review
- Annual Leave
- Sport Club
The role is to support Manager to manage the operation of Teller department. The main responsibilities include:
- Support Manager to approve/ reject transaction, to provide instruction within delegated authority
- Double check daily transaction and support other staff to fulfil their duties
- Check, verify and approve daily transaction in Aither system
- Check and reconcile transaction history reported by staff and give instructions to solve surplus and shortage of money
- Cooperate with other departments to process transaction smoothly
- Report to manager any concerns during performance
- Represent the bank to contact/ consult customers relating to above mentioned services and other assigned activities of marketing
**Job Requirement**:
- University graduates (major in Banking, Economics, Foreign Trade, Finance and Accounting);
- At least 3 years of working experience in teller job
- Sound knowledge of relevant Vietnamese Regulations
- Previous cash handling experience would be preferred
- Excellent interpersonal and communication skills, good proficiency in English (Speaking & Writing)
- Customer service and well work in team with high responsibility
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