Business Analyst

7 months ago

Ho Chi Minh City, Vietnam Central Retail Full time

Central Retail

***
- Số 163 Phan Đăng Lưu, Phu Nhuan, Ho Chi Minh- At office- Posted 15 minutes ago- Skills:

- Business Analyst

ERP

**Top 3 reasons to join us**:

- Top 3 biggest Retailer in Vietnam
- Attractive compensation & benefit package
- Challenging projects with awesome co-workers

**Job description**:

- Collaborate with stakeholders to gather and document business requirements.
- Communicate with users to clarify any unclear information about the business requirements.
- Analyze and translate business needs into technical specifications.
- Write business analysis documentation and checklists for the project, including BRD, FSD, URD, ISD, SRS, and more, in both Vietnamese and English.
- Identify opportunities for process improvements and system enhancements.
- Recommend innovative solutions to optimize business processes and operations.
- Study, propose new features (as well as improvements/ enhancements) for software.
- Assist in the implementation and integration of new IT systems and software.
- Assist users and work with development team or vendor to define requirements, suggest ideas, and provide solutions.
- Conduct system testing and validation to ensure functionality meets business requirements.
- Create user documentation and training materials.
- Provide training and support to end-users on new systems and processes.
- Be actively involved in the complete project lifecycle, from requirements analysis to final delivery.
- Serve as the liaison between IT and business units.
- Facilitate effective communication and manage stakeholder expectations. Collaborate with stakeholders to gather and document business requirements.

**Your skills and experience**:
**Experience**:

- Minimum of 2 years of experience as an IT Business Analyst in software development projects, preferably in the retail industry.
- Keen attention to detail and technical aspects when analyzing software modules is required.
- Experience with project management tools (e.g., Jira, Confluence) and SDLC is essential.
- Domain knowledge of the retail industry is a plus.
- Experience with ERP, WMS, and OMS systems is advantageous.
- Familiarity with omni-channel, multi-channel, O2O, and e-commerce concepts is beneficial.
- Analyzing and testing experience within the SDLC is preferred.
- Ability to work effectively with cross-functional teams and manage multiple projects simultaneously.
- Excellent communication, consulting, and negotiation skills with stakeholders.
- Strong analytical thinking and problem-solving abilities.
- Proficient in both verbal and written English.

**Personal Requirements**
- Belief that outstanding customer service is the key to success.
- Self-motivation
- Confidence to approach customers/corporates
- Conflict resolution, Honesty, and integrity
- Enjoys working with people.
- Positive attitude and outlook
- Takes responsibility for their own actions.
- Willingness to undertake personal and professional development.
- Willingness to attend corporate events outside of normal working hours.
- Willingness to take on board group Core Values.

**Why you'll love working here**:
**Central Retail VN** is one of the top national retail group. We own Big C, Go, Nguyen Kim, Lan Chi supermarkets and Hello Beauty, Supper Sport chain stores...Our revenues has surpassed $1B and we still invest more to expand our presentation across Vietnam. We respect every talent who join with us to boost up our online channels as a part of our vision.
- Attractive salary (you’ll love it)
- Phone & Meal allowances
- 15 annual leaves
- 24/24 Personal Accident insurance for yourself & health insurance for yourself and your spouse & children.
- Performance review 1 time/ year
- Open, transparent and trustworthy environment
- Challenging projects with awesome co-workers
- Personalize training plan and career development

**Central Retail**:
To be the best, sustainable, and most admired customer-centric omni-channel retailer
- Company type
- IT Product
- Company industry
- N/A- Company size
- 1000+ employees
- Country
- Thailand- Working days
- Monday - Friday
- Overtime policy
- No OT

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