Customer Service Manager

**Mô tả công việc**: (Mức lương: Thỏa thuận) Reporting to: General Manager (Australia) Department: Sales International Location: Marketing Office & Factory Number of Direct Reports: 10 Range: $1.500 - $2.000 Position Purpose: This role is responsible to proactively lead, manage and inspire our Customer Service team to deliver exceptional...

Purpose/ Mission: - To lead and develop a best in-class Customer Service division. Ensuring that we drive enhanced customer satisfaction through competitive service levels by meeting and ideally exceeding our customer’s expectations. Additionally, the department is required to maintain accurate sales forecasts & effectively manage inventory. ...

**Customer Service Operations** - Develop and implement customer service policies, procedures, and standards to enhance user/driver experience. - Monitor key performance indicators (KPIs) such as response time, first contact resolution (FCR), and customer satisfaction (CSAT). - Work closely with cross-functional teams (Operations, Business Development, Tech)...

**Working Location: Binh Duong or Ho Chi Minh City** **Main Job Purposes**: 1. Collect, respond and solve customer’s request 2.Coordinate to perform at the requests of the customers 3.Maintain relationships with customers and get other opportunity from current customers. 4.Instructing, supporting and supervising team members to perform daily...

**Working Location: Binh Duong or Ho Chi Minh City** **Main Job Purposes**: 1. Collect, respond and solve customer’s request 2.Coordinate to perform at the requests of the customers 3.Maintain relationships with customers and get other opportunity from current customers. 4.Instructing, supporting and supervising team members to perform daily...

**Company Description** - To response and ensure the customer inquiries and requests are addressed in a timely manner. - To coordinate with sales team, other departments, suppliers and other ticket centers to ensure the print quality and customers’ requirements are met. - To handle customer complaints according to the Company procedures and service...

This position is responsible for addressing customer requirements and expectations by providing products and service information, resolving products and service problems as well as providing corrective action plans. This will include but not limited to all customer requirements agreed in SOP & KPI. The individual will also be required as needed to align /...

Deliver high quality service to customers and ensure alignment with Smart CS KPIs. Handle customer survey to analyze customer’s feedback and develop programs for improved customer experience and perception. - Handle service request in SAP systems with KPI 1st response within 2 working hours and complete within SLA. - Handling phone call center - IVR...

Quay Lại Trang Tìm Kiếm 2 giờ trước **CUSTOMER SERVICE DIRECTOR**: Ứng tuyển ngay Vị trí TP. HCMLương Thỏa thuậnCông ty Tập đoàn Y khoa Hoàn MỹPhòng ban OperationsLoại hình Full time**JOB SUMMARY**: The Customer Service Director at Group Level for Hoan My Medical Corporation will be responsible for developing,...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

**Mô tả công việc**: (Mức lương: 9 - 11 triệu VNĐ) - Order Management: Oversee order processing, follow-up, and troubleshooting, ensuring that both B2B and B2C customer orders are fulfilled accurately and on time. - Customer Relationship Management: Build and maintain strong, long-lasting relationships with key customers, offering tailored...

**Mô tả công việc**: (Mức lương: Thỏa thuận) WHAT YOU WILL GET: JOB DESCRIPTION: CUSTOMER SUPPORT AND ENGAGEMENT: Manage chat channels on the company website, providing accurate information and assisting with customer concerns. Monitor and respond to customer feedback and reviews on food delivery apps and Google, ensuring all issues are...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Customer care: - Support and answer difficulties and questions for tenants - Support guests in site-check and introduce available services 2. Office administration: - Ensure and maintain the quality of 5 star office services to provide the best services to tenants - Check the room and the...

We are looking for an enthusiastic Client Sales Executive to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. **1. Responsibilities** - Develop and manage good relationships with prospective and existing customers and dealers. - Understand clients’...

Hello! MEXC is looking for an Vietnamese Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities：** -...

**Mô tả công việc**: - Solve members issues by finding the cause and explaining the solution. Escalate complex problems to management when needed. - Participate in calls to help retain members. - Follow policies and suggest improvements for smoother operations, actively engaging in meetings and training. - Comply with all healthcare regulations and...

**Job Summary**: **Responsibilities**: - **Reservation Management**:_Process bookings, reservations, and cancellations accurately and efficiently. Coordinate with the property management team to ensure availability, cleanliness, and readiness of the holiday home for incoming guests. - **Guest Communication**_**:Communicate with guests before, during, and...

Customer Service Executive (Airfreight) Location: Vietnam Hồ Chí Minh Company: Easyspeed Global Forwarding(Vietnam) Position: Full-time About Us We are a freight forwarding company established in China with 11 strong years of market presence. We specialize in e-commerce and traditional freight, handling about 15,000 tons of airfreight per...

À propos de ce poste The role we are offering you: - Act as first and main point of contact for all customers, clients, and guests throughout their ‘lifecycle’ within the training center. - Act as pivot between clients/guests and the various back-office functions to ensure customer services delivery expectations are being met and/or exceeded...

About This Role The role we are offering you: - Act as first and main point of contact for all customers, clients, and guests throughout their ‘lifecycle’ within the training center. - Act as pivot between clients/guests and the various back-office functions to ensure customer services delivery expectations are being met and/or exceeded consistently. -...