Customer Service Representative

4 days ago


Thành phố Hồ Chí Minh, Vietnam Londora Nail Boutique Full time

**Job Summary**:
**Responsibilities**:

- **Reservation Management**:_Process bookings, reservations, and cancellations accurately and efficiently. Coordinate with the property management team to ensure availability, cleanliness, and readiness of the holiday home for incoming guests.
- **Guest Communication**_**:Communicate with guests before, during, and after their stay to ensure a seamless experience. Address any questions, concerns, or special requests promptly and courteously.
- **Issue Resolution**:_ Handle guest complaints, inquiries, and issues effectively and professionally. Work to resolve problems in a timely manner to ensure guest satisfaction and positive reviews.
- **Property Maintenance Coordination**_: Liaise with maintenance staff and service providers to address any maintenance or cleanliness issues reported by guests. Coordinate repairs, cleaning, and upkeep of the holiday home to maintain high standards.
- **Market Analysis**:_ Stay informed about market trends, competitor offerings, and industry best practices related to holiday home management and customer service on online booking platforms.

**Requirements**:

- Advanced level of english speaking and writing
- high internet connectivity of at least 20 mps
- Proven experience in customer service, preferably in the hospitality or property management industry.
- Strong communication skills, both verbal and written, with the ability to interact effectively with guests and team members.
- Excellent organizational skills and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
- Ability to remain calm and professional under pressure, with a solution-oriented mindset.
- Flexibility to work evenings, weekends, and holidays as needed to accommodate guest bookings and inquiries.
- Knowledge of local regulations and laws pertaining to holiday home rentals and hospitality industry standards.

**Work times**

Tuesday - Sunday between the UK times of 6am to 4pm

There is one hour of unpaid lunch

Pay: 7,500,000₫ - 10,000,000₫ per month



  • Thành phố Hồ Chí Minh, Vietnam Vida Shoes International Full time

    Since 1973, Vida Shoes International has been committed to becoming a global leader in the footwear industry. We are dedicated to designing, producing, and marketing quality branded footwear using our expansive international resources. Our wealth of knowledge stems from the diversity of brands and successful products we have produced year after year. We are...


  • Thành phố Hồ Chí Minh, Vietnam APL Logistics Full time

    This position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard. He/she also participate in...


  • Thành phố Hồ Chí Minh, Vietnam April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...


  • Thành phố Hồ Chí Minh, Vietnam Trusting Social Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) We are an AI Fintech company specializing in assessing consumers' credit profiles in emerging markets combining pioneering AI with large alternative data sources. In 2020 we reached our ambitious milestone of credit profiling 1bn consumers spanning 4 countries - Vietnam, Indonesia, India & the...


  • Thành phố Hồ Chí Minh, Vietnam ZIM Full time

    This position is responsible for addressing customer requirements and expectations by providing products and service information, resolving products and service problems as well as providing corrective action plans. This will include but not limited to all customer requirements agreed in SOP & KPI. The individual will also be required as needed to align /...


  • Ho Chi Minh City, Vietnam Mouser Electronics Full time

    **JOB DESCRIPTION** Title: Customer Service Representative Location: International The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service...


  • Ho Chi Minh City, Vietnam Mouser Electronics Full time

    **JOB DESCRIPTION** Title: Customer Service Representative Location: International The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service...


  • Thành phố Hồ Chí Minh, Vietnam Le & Associates Full time

    AkzoNobel is hiring Technical Service Representative - Salary: 25-30 mil gross - Working place: District 1, Ho Chi Minh - Time: Mon - Sat. At times will have to work on irregular hours including Sunday and Public Holiday =------/ Purpose of the job: - Represent International Paint in technical matters when dealing with customer at...


  • Ho Chi Minh City, Vietnam PEOPLE SEARCH INTERNATIONAL Full time

    **Work Location: Yogyakarta, Indonesia** Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into...


  • Ho Chi Minh City, Vietnam April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...


  • Ho Chi Minh City, Vietnam ul vs Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Customer Service Representative**: - **Mã tin đăng: 3432244**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất,...


  • Thành phố Hồ Chí Minh, Vietnam CÔNG TY L&A Full time

    Job Description: Technical Service Representative **Salary**: 25-30 Mil/month Location: Vincom Center Purpose: 1. Represent International Paint in technical matters when dealing with customer at site/yard. Key Responsibilities: 2. Advise both shipyard/contractor and owners representative when discover any deviations from the specification unless...


  • Thành phố Hồ Chí Minh, Vietnam GoGoX Full time

    **What you will deliver** - ** Handling customer requests**: Receiving and processing requests from customers via phone, Zalo, Facebook, and other communication channels. - ** Resolving complaints**: Managing and addressing complaints from customers and drivers promptly and effectively. - ** Order management**: Processing, assigning, and tracking orders to...


  • Ho Chi Minh City, Vietnam vietnam pros technology co. ltd Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Customer Service Representative [HCM]**: - **Mã tin đăng: 3280864**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất,...


  • Thành phố Hồ Chí Minh, Vietnam DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 88452 Time Type: Full Time Customer Service Specialist **DSV - Global transport and logistics** DSV is a dynamic workplace that fosters inclusivity and...

  • Vietnamese Speaker

    8 hours ago


    Thành phố Hồ Chí Minh, Vietnam Rehoboth Recruiters Full time

    **Job Summary**: **Key Responsibilities**: - Provide accurate information about products, services, and company policies. - Resolve customer issues efficiently while ensuring a high level of satisfaction. - Work closely with internal teams to escalate and resolve complex issues. - Maintain accurate records of customer interactions and follow up when...

  • Customer Service

    2 days ago


    Thành phố Hồ Chí Minh, Vietnam CôngTy TNHH Motorist Việt Nam Full time

    We are looking for an enthusiastic Client Sales Executive to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. **1. Responsibilities** - Develop and manage good relationships with prospective and existing customers and dealers. - Understand clients’...


  • Ho Chi Minh City, Vietnam UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Thành phố Hồ Chí Minh, Vietnam CÔNG TY TNHH YAOYAO VIETNAM INFO TECH Full time

    **Mô tả công việc**: (Mức lương: 14 - 18 triệu VNĐ) 1. Manage the team of CS ICs and establish SOPs. 2. Responsible for the live chat communication (pre-sales & after-sales) of customers. 3. Responsible for the maintenance of private messages and comments on the brand's official social media. 4. Respond to customer needs in a timely manner,...


  • Thành phố Hồ Chí Minh, Vietnam Kone Full time

    **Overview of role purpose & scope**: The Customer Service & Operations Team Lead is responsible for the Customer Service and Admin (CS&A) Organization in the business comprising of the: - Call Center (callouts, inbound queries and outbound surveys and core 3 nurturing), - Contract, data management for service team (maintenance team, sales team..) -...