Supervisor, Service
3 months ago
Position Summary:
We are seeking an experienced and highly motivated rotating equipment Service Shop Supervisor to join our team. As the supervisor of our service shop, you will be responsible for overseeing all aspects of the shop's operations, ensuring the efficient and timely execution of rotating equipment repair and upgrades, and maintenance tasks.
Essential Responsibilities:
- Oversee the work of the mechanics and technicians, ensuring that all repairs and works are completed in a timely and efficient manner.
- Maintain a safe and efficient work environment.
- Monitor and maintain all shop equipment and tools, ensuring they are in optimal working condition and adhere to safety standards
- Implement and enforce strict quality control measures to ensure all repair and maintenance tasks meet ITT and industry standards and customer requirements
- Train new mechanics and technicians and ensure that all employees are following company policies and procedures.
- Oversee the inventory of spare parts, tools, and supplies, ensuring adequate stock levels to support ongoing operations.
- Prepare reports on the shop's activities.
- Ensure shop policies and procedures are following ITT standard and local Vietnam regulations.
- Represent the shop to customers and vendors.
- Collaborate with the sales and customer service teams to understand customer needs, provide accurate quotes, and deliver excellent customer service.
- Optimize through put by identifying, developing and providing improved methods, process, layout, material handling and movement equipment and facilities
- Monitoring performance and variance to budget and take action as appropriate to achieve plan.
- Perform other duties as assigned by the supervisor.
Position Requirements:
- High school diploma or equivalent.
- 5+ years of experience in industrial maintenance or repair.
- Mechanical aptitude.
- Ability to read and understand technical drawings.
- Ability to work independently and as part of a team.
- Excellent communication and customer service skills.
- Strong organizational and problem-solving skills.
- Ability to work in a multicultural environment.
- Intermediate computer and Microsoft Office skills including PowerPoint, Excel, and Word.
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