Manager, Agency Compensation

6 months ago

Ho Chi Minh City, Vietnam Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

In Office

**The opportunity**

This position takes ownership for end-to-end process of Agency compensation design and review process to ensure compensation policies support for business strategic KPIs, improve business performance, under approved budget and comply with local/ regional policies, guidelines, regulation.

**Responsibilities**

**1. Agency compensation (Agents, Managers’ compensation, other benefits, promotion/demotion policies )**
- Take ownership for end-to-end process of Agency compensation design and review process to ensure compensation policies support for business strategic KPIs, improve business performance, under approved budget and comply with local/ regional policies, guidelines, regulation including:

- Review and analyze compensation scheme’s impacts on key performance metrics/ sales behaviors, business performance and market trendsto provide actionable insights to design compensation schemes to improve business circumstances and strategic KPIs
- Propose schemes and conduct financial analysis (including projection, sensitivity testing, risk assessment, winner loser analysis )
- Prepare business case/ proposal and seek approval for Senior Local and Regional Management
- Collaborate with stakeholders (Payroll, IT, MIS, training, Finance, Legal, Compliance ) to ensure approved schemes are launched properly and effectively such as memo, system set up, cross-check bonus, calculate bonus and payment request,
- Work with relevant team (Training, Business Management, Marketing team ) to develop and deliver effective communication plan of compensation schemes to relevant stakeholders (internally & externally) to launch & educate salesforce.
- Ad-hoc support for financial impacts review on exceptional cases as assigned.

**2. Compensation performance review**
- Develop framework, work with MIS for analytical solution for automation and visualization of key metrics for regular review of compensation budgets and effectiveness in driving agency KPIs.
- Deliver other compensation review and reports per local and regional guidelines.
- Prepare and present analysis/ reports to management team.
- Other ad-hoc review and analysis as assigned.

**How will you create impact?**

This position reports directly to Director, Agency Planning and takes ownership for end-to-end process of Agency compensation design and review process to ensure compensation policies support for business strategic KPIs, improve business performance, under approved budget and comply with local/ regional policies, guidelines, regulation

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- Education/Training: Degree in Accounting and/or Finance, Economics is preferred.
- Experience in strategic planning/ performance analytics/ compensation design role
- Good knowledge of insurance distribution
- Problem solving, strategic thinking and data analytical skills, good project management ability
- Strong interpersonal, stakeholders’ management skills (Internal: Other Depts and Division / External: Sales Force)
- Good knowledge of SQL, Power BI is preferred.

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

**About

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