Client Manager
1 week ago
Great that you're thinking about a career with BSI
Purpose of the position;
- To Conduct public training, in-house training and project coaching via face-to-face & online platforms
- To conduct assessment
- To manage project to meet project timescale and contract requirements.
Key Responsibilities and Accountabilities;
- Manage Conduct public training, in-house training and project coaching via face-to-face & online platforms
- Manage project to meet project timescale and contract requirements.
- To develop, customise and enhance training courses when assigned by the Management.
- Support marketing activities and sales visits when required by the Management.
- Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate
- Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.
- Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth.
- Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with clients and within the team.
- Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met.
- Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested
- Plan/schedule workloads to make best use of own time and maximize revenue-earning activity.
Requirements;
- A degree in Engineering or Technical discipline with strong business acumen.
sector:
- I_S_O 9001(QMS), ISO 14001(EMS) and ISO45001 (OHS) auditor qualification._ _Sustainability schemes such as GHGEV (Greenhouse gas emission verification), ISO14064,_ _ISO 14067 or SRA (Sustainability Report Assurance) will be highly regarded._
- At least 3 years relevant experience in a Manufacturing environment
- DACE or ACTA/ACLP certification or equivalent trainer qualification
- Possesses good presentation, communication & interpersonal skills at all levels.
- Good command of English.
- Working knowledge of ISO standards & auditing will be advantageous.
- Able to work independently with minimum supervision.
- Ability to travel at short notice, if needed.
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
-
Client Manager
1 week ago
Hanoi, Vietnam NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Senior Manager Client Management
1 week ago
Hanoi, Vietnam DKSH Full time**Location**:Yen Bai, VN**Job Summary** Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients **General Responsibilities** - Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable - Review business and marketing plans...
-
Client Manager
7 days ago
Hanoi, Vietnam NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Client Manager
7 days ago
Hanoi, Vietnam iMinTech Full timeLooking for Client Manager (Sales) **Job Details**: - Identify and develop opportunities & maintain existing customers in respective country /region - Conduct research on competitors in the industry and develop plans and strategies in increase branding and market share as needed - Prepare for sales presentations and perform demonstration of product at...
-
Client Manager
1 week ago
Hanoi, Vietnam BSI Full timeGreat that you're thinking about a career with BSI! Key responsibilities & accountabilities - Undertake management system assessments in accordance with BSI requirements. - Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where...
-
Client Manager
1 week ago
Hanoi, Vietnam BSI Full timeGreat that you're thinking about a career with BSI! Job Qualification: - Experience (in some) of GRI / one Report / ESG / DJSI / Carbon Footprint / Sustainability - Procurement / ECO Design / Sustainability Development for at least 2 years. - Prepare annual sustainability report in accordance with international standards and principle such as set, GRI,...
-
Client Service Supervisor
1 week ago
Hanoi, Vietnam Citi Full timeThe Client Mgmt Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Excellent...
-
Wedding Sales Manager
2 weeks ago
Hanoi, Vietnam PERSOLKELLY's Client Full time5 Star Foreign Hotel - Competitve Salary Package (Base Salary + High Service Charge) - Great working environment and potential career path **1. Role**: To play a role as wedding manager with Sales Team to meet budget monthly/quarterly/yearly and maximize banquet business. **2. Main Responsibilities**: - To fully understand the pricing structure and...
-
Client Executive
4 days ago
Hanoi, Vietnam WTW Full time**The role** - Manage specific tasks supporting client service delivery and administration throughout the insurance issuance and renewal cycle as per instructions and guidance of Finex AM and higher manager - Provide the highest level of customer service to existing and new clients as assigned and guided by senior Finex staff - Be responsible for day-to-day...
-
Client Relationship Analyst
2 weeks ago
Hanoi, Vietnam Rent Ready Full time**Who We Are** Rent Ready is a B2B online marketplace that uses technology to deliver an end-to-end make-ready service for apartment communities. Built to eliminate the frustration of typical apartment turns, Rent Ready utilizes a proprietary logistics platform to connect apartment communities to skilled professionals. We currently operate in 10 United...
-
Client Executive
1 week ago
Hanoi, Vietnam WTW Full time**The Role** - Perform standardised, high-volume operational activities to support both client & market-facing specialists across the end to end placement lifecycle for new business and renewals - Provide internal coordination of activity required for managing client interactions and queries - Provide operational support including but not limited to answer...
-
Relationship Manager
5 days ago
Hanoi, Vietnam NavigosSearch Full time**What We Can Offer**: - Build-up and maintain network relationship with corporate decision makers. - Ensure revenue growth and deliver excellent service - Manage sales activities and customer relationships in order to fulfill commercial objectives. - Deliver good service and consulting of wholesales banking. - Analyze customers' strategic, financial...
-
Client Engagement
4 weeks ago
Hanoi, Vietnam BNP Paribas Full timeBeing responsible for Client Relationship Management role for Hanoi new and existing clients. The responsibilities will be diverse and varying, reliant on work required to be actioned. Responsibilities may include, but are not limited to the following: 1.Due Diligence: - Perform due diligence processing for new clients, recertification and ad-hoc review,...
-
Client Onboarding Officer
3 days ago
Hanoi, Vietnam Citi Full time**Responsibilities**: - Responsible for customer interaction, documentation issuance, review and system setups. - Demonstrates high level of diligence, motivation and organizational skills. Focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues. - Performs...
-
Project Sales Manager
2 weeks ago
Hanoi, Vietnam Persolkelly's client Full timeAttractive salary package - Location: Hanoi - Working day: Monday to Friday **Responsibility**: - Executes short and long-term sales strategies to meet Country business plans and goals to grow market share by demonstrating a commitment to customer satisfaction and quality - Establishes and maintains long-term customer relationships with strategically...
-
Client Success Expert
3 weeks ago
Hanoi, Vietnam INFUSE Full time**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....
-
Client Success Representative Apac
3 weeks ago
Hanoi, Vietnam INFUSE Full time**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....
-
Client Success Representative Apac
2 weeks ago
Hanoi, Vietnam INFUSE Full time**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....
-
Client Onboarding Specialist
4 weeks ago
Hanoi, Vietnam Kraken Crypto Exchange Full timeClient Onboarding Specialist - Vietnam **Building the Future of Crypto** Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. **What makes us different?** Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on...
-
Brse - Nam Tu Liem, Ha Noi
2 weeks ago
Hanoi, Vietnam CareerLink's Client Full time**Mô tả công việc**: - Analyze and transfer customer’s request to project team members during whole development process; - Frequently & actively contact customers to clarify requirement contents - Manage project or work closely with Project Manager to monitor and control project - Report progress status to customer; - To make plans, follow up...