Presales Consultant

2 days ago


Hanoi, Vietnam SMARTOSC Full time

Manage the quality of overall deliverables throughout end-to-end sales process
- Collaborate with the Sales team to scope and define technical solutions in response to customer opportunities and requirements
- Participate in scope discovery meetings with prospects as requested
- Develop, design, document and deliver scope of works, hour/cost estimates, professional proposals that meets the customer's requirements
- Present value and technical knowledge when demonstrating ecommerce platforms
- Proactively build relationships with customers to become a trusted advisor
- Liaise and collaborate with the Delivery teams and act as a conduit to identifying the best-in-class solutions and ensure the successful delivery of those solutions
- Provide post-sales support to project managers in order to reduce costs and optimise profitability
- Take ownership and responsibility for customers’ risks and issues, when required

**Requirements**:
**Essential**:

- Good in both spoken and written English
- Strong technical knowledge on at least one ecommerce platform
- 5+ year experience in IT service presales experience and in customer-facing roles
- Sound sales and organizational skills for better sales pitch and collaterals
- Excellent writing proposals spanning business and technology domains
- Ability to work independently and proactively
- High level of understanding of search, recommendation and analytics systems

**Desirable (Good to have)**:

- Experience working/living in cross-culture, international environments
- Experience from international projects is a plus
- Bachelor’s degree or equivalent years of experience in related position

**Benefits**:

- Attractive salary package
- Performance review twice a year
- Company vacation trips
- Management training packages



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