Strategic Planning

2 weeks ago


Hanoi, Hanoi, Vietnam PERSOLKELLY'S CLIENT Full time
Korean Service company, working directly with Korean Manager

  • Potential industry since it is technology & digital era
  • Allowances provided: laptop, lunch, transportation

Description:

  • Develops the company's strategy and action plan with senior management.
  • Update the company's income and expenditure and report regularly to the Executive Team.
  • Collect and manage the action plans and issues of each department, organise them and report
  • Manage policies and implementation according to company regulations.
  • Discuss broad business issues with the Executive Team and manage their implementation.
  • Manage product listings in the back office (add, change, delete) to keep them up to date.
  • Receive quotes from merchant team, check product details (product code, price, etc.) and send to customer.
  • Escalate customer issues and liaise with relevant teams to resolve.
  • Manage/organise product sales and delivery data and provide to accounts department.
  • Identify service improvements based on customer and business needs and communicate to IT for implementation.

Requirements:

  • Bachelor's degree or higher, preferably in business administration
  • 5 years or less of back office operations experience in an ecommerce company
  • Strategic planning experience in an ecommerce company
  • Understanding of process and UI/X for web/apps
  • General understanding and experience of ecommerce
  • Meticulous, detailed and insightful about issues
  • Proficiency in MS Office
  • Fluent in English or Korean
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