Modern Trade Planning Head

2 weeks ago

Hanoi, Hanoi, Vietnam DKSH Full time

Location:
Yen Bai, VN
Job Summary
Oversee the customer account management team to drive sales, profitability and 5P in-store execution. Ensure aligned strategies and processes with internal functions to achieve overall objectives

General Responsibilities

  • Oversee and manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources
  • Formulate holistic key account processes and strategies for modern trade channels (global accounts and local accounts) to ensure achievement of overall objectives
  • Allocate customer accounts to teams. Establish budgets, key performance indicators and tracking mechanisms to support the achievement of team key performance indicators
  • Anticipate future direction and needs of customers in order to proactively recommend business solutions to meet customers' long term business needs
  • Drive annual negotiations with key customers, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
  • Oversee the planning and execution of 5P tactics and demandmarketing initiatives to maximize potential return on total customer investments
  • Drive postevaluation of key promotions and communicate results to the commercial teams. Leverage on promotional evaluations to refine customer tactics
  • Ensure integrity, accuracy and timeliness of performance data/reports to facilitate strategic decisions
  • Oversee initiatives to optimize business processes and improve services by utilizing new techniques, tools and information systems
  • Build longterm strategic relationships with key customers. Facilitate frequent toptotop contact between customers and DKSH senior management to ensure strategic alignment
  • Collaborate with crossfunctional leaders (e.g. in Trade Marketing, Field Marketing and Supply Chain Management) to ensure alignment of strategies and process

Functional Skills and Knowledge

  • Demonstrate advanced knowledge and understanding of the industry/market/competitors/customers
  • Demonstrate advanced selling skills and proven key account management experience in fast moving consumer goods
  • Demonstrate general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
  • Demonstrate advanced negotiation skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in English, both written and spoken

Education
Degree in Sales/Marketing, or related fields

Work Experience

  • Minimum eight to ten years' experience in a similar role
  • Minimum three to five years' experience in a managerial capacity

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