Customer Service
5 days ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
**1. Customer Service**:
Work as a connector between customers and companies to ensure effective service levels to customers:
- Maintain relationships with key customers, update shipping schedules, and provide quotations.
- Reserve space on vessels and send bookings to customers.
- Utilize the customer list to send the company introduction letters and service and price offers.
**2. Pricing**:
- Coordinate with shipping lines to stay updated on sea freight rates, shipping schedules, and new services.
- Update market rates and share market insights with your team.
- Provide an overview of logistics costs for management and demand trend analysis.
**3. International Partner/ Agent Relations**:
- Prepare and make presentations about company introductions to international partners or reports on the company’s recent business activities to overseas agents/ head office during visits to Vietnam.
- Welcome and accompany partners/ overseas agents on tours of depots and client visits.
- Conduct monthly online meetings with the head office abroad.
- Other tasks assigned by management.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Attractive salary, salary review, 13th month salary and bonus base on the company.
- Working time: Monday - Friday and Saturday morning (holiday twice per month)
- Working in a friendly and professional environment.
- Fully social insurance, Accident insurance 24/24.
- The company sponsors the cost of Toeic exam and other English and professional courses
- Yearly membership training, annual health check, YEP, birthday
**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng
**Yêu cầu công việc**:
- A bachelor’s degree or higher in Logistics will be a priority.
- Working experience in the Shipping and logistics field.
- No age limit.
- English: Upper-Intermediate
- Good at MS Word / Excel / PPT presentation.
- Excellent communication and presentation skills.
- Strong organizational and interpersonal skills.
- Ability to work under pressure
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Thương Mại Quốc Tế,Tư Vấn Bán Hàng,Xuất Nhập Khẩu
Cao Đẳng
1 - 3 năm
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