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Customer Service Executive

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Ns Logistics Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
**1. Customer Service cum marketing**

Work as a connector between customers and companies to ensure effective service levels to customers:

- Receive the inquiry from Customer, clarify all request and well feedback to Customer.
- Prepare the draft service contract, negotiate terms & conditions with customers.
- Introduce NSL service to new clients

**2. Pricing**:

- Check and gather buying trucking rates as well as prepare the quotations for trucking or additional inquiries from customers.
- Generate accurate, rapid operational cost calculations and provide to customers with quotations.
- Coordinate with Business Network Team to ensure P&L (Profit & Loss) for per business when implementation.
- Contract creation and authoring with vendors/customers.
- Update service contracts up to date into the system (vendor/customer account, validity, route, pricing, and other surcharges).
- Update and review contract amendment/supplement.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Attractive salary, salary review, 13th month salary and bonus base on the company.
- Working time: Monday - Friday and Saturday morning (holiday twice per month)
- Working in a friendly and professional environment.
- Fully social insurance, Accident insurance 24/24.
- The company sponsors the cost of Toeic exam and other English and professional courses
- Yearly membership training, annual health check, YEP, birthday

**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng

**Yêu cầu công việc**:

- A bachelor’s degree or higher in Logistics will be a priority.
- Working experience in Trucking company or Logistics
- 2 or 3 years experience
- English: Upper-Intermediate
- Good at MS Word / Excel / PPT presentation.
- Ability to work under pressure

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Giao Nhận Hàng,Kho Vận,Kinh Doanh/Bán Hàng,Thương Mại Quốc Tế,Tư Vấn Bán Hàng,Xuất Nhập Khẩu

Cao Đẳng
2 - 3 năm