Customer Support Executive

**ABOUT YOU** You are a talented and passion driven individual who values working in a fast-growing environment, delivering high quality client-oriented services and collaborating with your peers. You are a motivated, detail oriented, technical skills and energetic person who works well in a fast-paced, dynamic small-team environment. You learn quickly and...

Ho Chi Minh City- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...

Ho Chi Minh City- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Represent Microsoft and communicate with Microsoft customers. - Manage relationships with multiple customers, partners and collaborate with business contacts within Microsoft. - Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Research and identify solutions/answers, provide prompt and accurate feedback to customers Coordinate with relevant departments such as Engineering, Products, Finance, Marketing, etc to assist customer’s inquiries in a timely manner Collect user’s feedback, propose initiatives for continuous...

DESCRIPTIONS - Develop and implement a strategy for customer service with the overall objective of improving customer satisfaction, operational efficiency and quality of service. - Proactively identify and pursue sales opportunities. - Evaluate and understand customer requirements to deliver optimal service. - Establish and nurture long-term relationships...

Reporting directly to Support Center Manager of Support Centre performance. - Supporting Junior in handling serious complaint or any ad-hoc cases. - Work closely with Digital Project team to provide requirements on Support Center digitalization/ execute testing/ understand new products/processes - Identifying and analyzing customers’ needs to give tailored...

**About Zenyum** Zenyum is one of Asia’s largest consumer brands in the making. **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce...

**RESPONSIBILITIES AND TASKS** - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM...

Description - Established in 2016, FireGroup Technology JSC is a tech company that specializes in web-app solutions for running the business on e-commerce platforms. FireGroup has now become the leading web-app provider, especially on both Shopify and AliExpress platforms. - Our mission is to solve challenges & problems in the global E-commerce market by...

**About Zenyum** Zenyum is one of Asia’s largest consumer brands in the making. **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce...

Company Description At Infobip we dream big. Last year, over half of the world’s population interacted with businesses through the Infobip platform. It didn’t happen by chance: through 60+ offices on 6 continents, we are truly committed to helping our 200 000 enterprise clients reach and engage mobile users. Join us in driving the continuous success of...

Company Description At Infobip we dream big. Last year, over half of the world’s population interacted with businesses through the Infobip platform. It didn’t happen by chance: through 60+ offices on 6 continents, we are truly committed to helping our 200 000 enterprise clients reach and engage mobile users. Join us in driving the continuous success of...

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is an onsite opportunity. _ **As a Customer Support you will**: - _Resolve technical issue/errors related to company’s web services._ - _Train customers to use their web...

Escalate the issue to the appropriate specialist when needed via SalesForce or Jira; - Update clients on their request status accordingly; - Verify documents submitted by clients within specific regions on an hourly basis; - Prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy; - Understand the Company's...

Prepare customer service developing strategy to enhance the customer experience using Ahamove services; - Measuring the customer satisfaction and customer retention rate to evaluate the efficiency of the strategies; - Collect customer insights, identify factors affecting their experience; - Design future customer experience plans in each period and...

Visily is an AI-powered UI design software started from KMS Labs, the startup incubation arm of KMS Technology. Our team consists of technology entrepreneurs who have built successful product companies from scratch: - ** QASymphony** - test management platform, merged with Tricentis, valued at $2B - ** Kobiton** - mobile testing platform, raised $34M with...

Company Description Visily is an AI-powered UI design software started from KMS Labs, the startup incubation arm of KMS Technology. Our team consists of technology entrepreneurs who have built successful product companies from scratch: - ** QASymphony** - test management platform, merged with Tricentis, valued at $2B - ** Kobiton** - mobile testing...

If you love getting to know people, understanding their needs, and helping them grow, you’ve come to the right place. As a Customer Success Executive, you will be proactively driving adoption and retention. You will be building relationships with the customers and ensuring the services they need to receive maximum impact. **What you will do**: - Work in...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Ensure good customer relations, customer satisfaction; provide professional and timely customer support - Coordinate with relevant internal departments to acknowledge and resolve customers’ inquiries and complaints related to execution of the Contract - Achieve customer service objectives by...