Customer Support

We're Hiring: Customer Support (Chinese-speaking) Location:Thu Thiem, District 2, Ho Chi Minh City Working Hours:Monday – Friday, rotating shifts (04:00–12:00 and 09:00–17:00)We're looking for aCustomer Support Specialist (Chinese-speaking)to join our dynamic and professional team in Ho Chi Minh CityJob Responsibilities:Provide customer support via...

Location: Sala Residential Area, HCM (fully onsite)WHAT YOU'LL DOProvide customer support to end users via phone, email, chat, or other communication channels.Diagnose and resolve technical problems encountered by users, following established procedures and using appropriate tools.Accurately document user interactions, issues encountered, and solutions...

HOLDSTATION VIET NAMLocation: Ho Chi Minh City (District 2)Experience Level: SeniorIndustry: Web3 • Web2 • AI • FintechAre you passionate about Web3, crypto, and decentralized finance (DeFi)?Join our team to help shape the next generation of digital finance platformsJob Responsibilities:Handle user inquiries, feedback, and complaints across multiple...

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is an onsite opportunity. _ **As a Support Partner Analyst, you will**: KRA1: Assist customers to use TrueCommerce products and related concerns - Resolve customers’...

ResponsibilitiesCustomer Interaction: Provide support to users across multiple channels, ensuring high-quality assistance with a proactive approach.Product Expertise: Develop a deep understanding of the product and its industry, mastering the functionalities and interconnections of all features.Problem Solving: Exhibit strong problem-solving skills with the...

About Kegmil: Kegmil is revolutionizing the way mission-critical assets are repaired and maintained – by transforming complex systems of people and processes into streamlined, intelligent operations. Our mission is to empower millions of deskless field service professionals across Asia's asset-centric industries with superior technology to elevate service...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Record customer issues, collect data relating to the problem, Identify the the symptoms of the issues. - Collaborate with development team to resolve the issues and follow up with customers to ensure the problem is resolved. - Analyze customer change requests, document requirements, provide...

THIENTU BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients.We are looking for a dedicated Customer Support Telesales Executive to join our growing team in the beauty & health industry.If you have a passion for sales, customer service, and helping businesses grow, this is the perfect opportunity for...

**Mô tả công việc**: (Mức lương: 8 - 8 triệu VNĐ) Customer support - Manage large amounts of inbound and outbound calls in a timely manner of VIP Flexi center’s students. - Ensure your students are happy when they make inquiries - Follow communication “scripts” when handling different topics - Addressing customer grievances and concerns...

**Mô tả công việc**: - **Responsibilities**: - Diagnose and troubleshoot customer technical problems - Resolve internal software technical issues - Handle customer complaints - Prepare reports on customer issues - Write Support Documents - Support integration, configuration our internal issue tracking system like Jira, Slack, Opsgenie with our...