Workplace Services Specialist

4 days ago

Thành phố Hồ Chí Minh, Vietnam Unilever Full time

Ready to move forward in your career? Please check out positions **Workplace Service Specialist,**located in Cu Chi Plant Ho Chi Minh City.

**Main Purpose of Role**:
Provide end to end Workplace Services to Cu Chi factory and ensure a smooth Workplace Services are offered to employees.

**Main Accountability**
- Supervise and manage all operational facilities include Facilities Management, cleaning, shuttle bus, landscape, building maintenance, events, VIP support, engagement activities, onsite/ offiste activities.
- Supervise and manage canteen service ensuring no interruption to catering service and zero food safety incidents, closely coordinate with factory stakeholders to have sufficient food supply following a meal booking process and closely monitor meal consumption with cost.
- Drive canteen improvement programs ensuring high quality and healthy meals are provided, not limited to coordination with HR to execute well being activities.
- Ensure all budgets are fully in line with targets and growth objectives are achieved in full. Drive cost saving initiates ensuring yearly target is achieved while maintain excellent services.
- Be accountable for day-to-day service delivery in line with established service levels. Ensure third
- party service provider perfomance with audits and KPI reports.
- Coordinate with Project Managers in building/ office renovation projects.
- Play instrumental part in organizing engagement activities in collaboration with HR.
- Develop procedures, work instructions relating to services operations. Manage changes and communicate clearly with stakeholders.
- Coordinate with Utilities in building projects (including sustainable projects) such as refurbishments, dilapidations, and office move.
- The position is required to work in Cu Chi Factory daily.

**Experience Required**:

- University degree
- Background in Service Operations (+3 years experience), preferably in an Integrated Facilities Management capacity.
- Good command of English.
- Canteen service management experience is a must
- Excellent interpersonal skills and ability to communicate effectively with stakeholders, customers, clients, and staff at all levels.
- Strong ability to work indenpendly and make quick decisions.
- Experience in managing third party service providers.
- Excellent customer services.
- Strong organizational skills
- Strong multi-tasking skills

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