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Medical Service Provider Network and Services Specialist

3 weeks ago

Thành phố Hồ Chí Minh, Vietnam Manulife Full time

**1. The Opportunity**:
We are looking for Medical Service provider network and services Specialist to support Claims Manager to build and maintain medical providers/partners networks. In addition, you contribute as Subject Matter Expert in projects relating to enhance healthcare services.

You shall work with dynamic, professional, and strong core values organization.

**2. Responsibility**:

- Supporting Manager to build and maintain excellent relationship with medical providers/partners networks, managing medical providers networks to provide excellent and effective service to customers in healthcare;
- Supporting Manager to expand medical service providers network continuously aiming to make medical service providers become one of key competitive services for claims and to support MVL’s strategies;
- Supporting Manager to provide training courses/workshops with medical providers/partners network for excellent healthcare services;
- Contribution as Subject Matter Expert in projects relating to enhance healthcare services;
- Collaboration with cross departments/functions to smoothly solve all claims-related issues and reach claims objectives;
- Duties to support Department targets and Company objectives as and when assigned by Team leader/Line Manager

**3. How will you create impact?**

This role reports to Head of Health Claims. You are Medical Service provider network and services Specialist to build and maintain medical providers/partners networks as well as to join as a Subject Matter Expert in health projects.

**4. What motivates you?**
- You obsess about customers, listen, engage, and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**5. What are we looking for?**
- Education: University or College degree in economics or equivalent, preferably in insurance field. English intermediate is preferred.
- Minimum 2 years of healthcare insurance/services, medical service providers/partners development experiences.
- Having good relationship with medical service providers/ partners is a plus.
- Having Microsoft office, teamwork, negotiation and communication skills.
- Being proactive, enthusiasm, hardworking, collaborative and honest.
- Being able to work under high pressure.
- Good attitude and respect colleagues.

**6. What can we offer you?**
- A competitive salary and benefits packages.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development opportunities.
- Values-first culture: We lead with our Values every day and bring them to life together.
- Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
- Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship: We build a business that benefits

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Working Arrangement**

Hybrid