People Services Advisor

3 days ago

Ho Chi Minh City, Vietnam Dentsu Aegis Network Full time

The purpose of this role is to deliver transactional and specialist HR services. The Advisor is customer focused and has a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect, engage and collaborate with employees. Always operating with the ability to exercise effective judgement, sensitivity and creativity to service our people as needs and situations change.

Job Title:
People Services Advisor

**Job Description**:

- Provides employees, managers and HR Business Partners exceptional standards of customer services across a wide range of HR activities and processes
- Ensures standardised HR processes are effectively implemented, accurate, and services are delivered in a consistent way within agreed timelines Perform data entry across a range of HR systems being responsible for the integrity of employee master data being accurate and compliant (where required ensure compliance with GDPR requirements)
- Provides service -related activities including managing employee files and related HR documentation, updates to internal tools and databases, responding digitally to a wide variety of employee queries
- Responsible for responding to external HR queries including reference requests Radically collaborates with specialist teams (e.g. payroll, COE’s, business facing HR, finance, legal, tech etc) to deliver KPIs and high -quality services that are compliant with global standards and meet business expectations
- Monitors the completion of queries, and continually reviews policy, processes, data quality, system issues working closely with the Team Lead, to improve services against Service Level Agreements, reviewing own performance on a regular basis and in collaboration with the team

**Location**:
Ho Chi Minh City

Brand:
Dentsu

Time Type:
Full time

Contract Type:
Fixed Term Contract (Fixed Term)

  • Senior Managing Consultant, Advisors Client Services

    5 days ago

    Ho Chi Minh City, Vietnam Mastercard Full time

    **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential....

  • Advisor I, Customer Service

    1 week ago

    Ho Chi Minh City, Vietnam Webhelp Full time

    **Customer Service/Support** **Location** - Ho Chi Minh, Vietnam*** Job Title: Advisor I, Customer Service - Vietnam **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and...

  • Consultant, Advisors Client Services, Strategy

    1 week ago

    Ho Chi Minh City, Vietnam Mastercard, Inc. Full time

    Consultant, Advisors Client Services, Strategy & Transformation **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial...

  • People Process and Data Advisor

    1 day ago

    Ho Chi Minh City, Vietnam Mondelēz International Full time

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** You are a specialist in a process, workstream or area in Mondelēz International Business Services, working to support impeccable service operations. **How you will contribute** **A. Main...

  • Consultant, Advisors Client Services, Strategy

    2 weeks ago

    Ho Chi Minh City, Vietnam Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Managing Consultant, Advisors Client Services

    1 week ago

    Ho Chi Minh City, Vietnam Mastercard, Inc. Full time

    Managing Consultant, Advisors Client Services **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments...

  • Managing Consultant, Advisors Client Services

    5 days ago

    Ho Chi Minh City, Vietnam Mastercard Full time

    **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential....

  • Service Advisor Trainee

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam S&S Group Full time

    Title:Service Advisor TraineeEntity:S&S Automotive (Rolls-Royce, Lamborghini, McLaren)Type of Employment:Full-timeLocation:Tan Binh, HCMCI. Key ResponsibilitiesParticipating in "Customer Interaction & Service" journeyGreet customers and accurately document their vehicle needs and service requests.Act as the main point of contact between the customer and...

  • People Process and Data Lead, Sea2

    2 weeks ago

    Ho Chi Minh City, Vietnam Mondelēz International Full time

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** As part of Mondelēz International Business Services, you work with the services operations capability leads to ensure that defined processes and tools (which could be in sales, finance, marketing,...

  • People Experience Advisor, Sales

    3 days ago

    Thành phố Hồ Chí Minh, Vietnam Mondelēz International Full time

    Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. 1. ABOUT THE ROLE At Mondelēz International, we not only create great products but also strive to deliver outstanding employee experiences. As a People Experience Advisor, you will play a vital role in capability...