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Digital Transformation Expert

3 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Findicia Full time
About Us

Findicia, a nationally licensed insurance provider, is recognized by the U.S. Treasury as an approved surety and highly rated by a respected industry authority.

We have recently expanded our distinct digital product platform to offer essential liability coverage options for small and medium-sized enterprises.

With a history dating back to 1930, we leverage our extensive experience and cutting-edge technology to provide busy individuals and businesses with convenient, affordable, and digital access to an ever-growing portfolio of bond and insurance products.

We invite motivated achievers to join us, learn, work, create, grow, and succeed together.

Position Summary

We are seeking an experienced Digital Transformation Expert to drive our continued growth and success. With our commitment to innovation, this expert will seek out, develop, and help implement strategic initiatives for improved efficiency and productivity.

This ideal candidate is a detailed planner, expert communicator, and top-notch analyst who should be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.

Job Functions, Essential Duties, And Responsibilities
  • Create configuration specifications and business analysis requirements
  • Define reporting and alerting requirements
  • Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
  • Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develops strategies for enhancing or further leveraging these processes
  • Manages and tracks the status of requirements throughout the project lifecycle; enforces and redefines as necessary
  • Constantly looks for ways to improve monitoring, discover issues, and deliver better value to customers
Experience, Skills, Knowledge Requirements
  • Practical experience generating process documentation and reports
  • Proven capabilities in project and user-testing management
  • Proven development of innovative and impactful systems solutions
  • Strong written and verbal communication skills, including technical writing skills
  • An energetic, agile-minded, optimistic, pragmatic, and collegial team-player
  • Experience with fintech or insurtech industry is a plus
  • Excellent English reading comprehension (required)
  • Excellent English communication skills