Account Manager and Digital Transformation

2 months ago

Thành phố Hồ Chí Minh, Vietnam ITC Full time

**About ITC**

IT Consultis (ITC) is an award-winning Digital Transformation Consultancy in China & Asia, empowering Fortune 500 companies and C-Levels with the right strategy & execution playbook.

We partner with 500+ premium brands in various sectors, such as LVMH, Apple, Moschino, Hublot, Omega, Maison Margiela, Marni, Stella McCartney, Shiseido, BASF, Intralox, Brandy Melville, Wellington College, AmCham, Banyan Tree, Accor, Pernod Ricard, Pirelli, Swatch Group, and more.

Our expertise includes:

- Digital Transformation & Change Management (including Digital Transformation Talent Augmentation)
- CRM, CDP, Data, Marketing Automation & Clienteling
- Tailor-made Digital & Commerce Experiences: WeChat Mini Programs, Websites, Apps
- System Integration, APIs & Infrastructure Management.

**About You**

As a member of the Strategy and Consulting Department, you will focus on business transformation related to Sales, Account Management. You will guide clients in their digital transformation journeys including **customer** experiences online and offline, Marketing Automation, Social CRM, CDP, Analytics, Technology, CRM. Our services target Asia Pacific markets including China market specifically in some cases. You will have the chance to work with clients from Asian markets such as Singapore, and Hong Kong, as well as globally for Europe and the US.

**Responsibilities**

**About this Position**:
This position is uniquely integrated between Sales, Account Management and Consulting. We are looking for an **A player that is highly proactive, detailed-oriented with a self-driven and can-do mindset who can connect the dots**. Not only will you need to be on the client-facing front, handling pre-sales consulting with the clients, lead, and opportunity qualification, you will also need to be a bridge between all the different ITC departments, including the Design team, Tech teams, and Strategy & Consulting team.

**ACCOUNT MANAGEMENT**
- Serve as the lead point of contact for all customer account management matters
- Influence the client to go in the right directions
- Conduct workshops offline and online
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts, budgets and close agreements to maximize profits
- Handle all the pre-sales consulting on ITC services to proposal presentations and pitching to clients
- Understand how to read, debrief clients RFP (request for proposals) and involve necessary team members for RFP answers and submissions
- Build detailed strategy + tech proposals via Keynote/PowerPoints to pitch for the clients
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Capture, understand, and analyze client user requirements and objectives on their entire digital transformation journey
- Think outside of the box and strive for innovative solutions in areas such as Social CRM, Marketing Automation, WeCom, Omnichannel Loyalty and eCommerce.
- Create compeling arguments based on analytics and data
- Collaborate with various internal departments to ensure that they fulfill all customer requests
- Manage CRM, ensure the CRM is frequently updated and clean
- Prepare Sales reports on account status on a weekly, monthly, quarterly, and yearly basis

**STRATEGY & CONSULTING**
- Manage clients digital transformation initiatives end-to-end with ITCs strategic pillars consisting of BI & Infrastructure integration, CRM, Marketing Automation, WeChat and WeCom Consultation & Activation. Build digital proposals for clients through competitors analysis, identify business goals, assess customer needs, build user personas, map user journeys, and deliver strategic and actionable recommendations
- Present strategic recommendations and roadmaps to clients
- Stay updated on the latest digital trends, especially for China markets
- Other ad-hoc requirements from the management

**Requirements**:
**Must have**:

- Proven work experience as an Account Manager, Key Account Manager, Junior Account Manager, or relevant role.
- For Senior role, having work with some of the top brands and having managed very big projects
- Proactivity, detailed orientation, strong analysis, critical thinking, and solution designing skills
- Fluency in written and spoken English
- Ability to connect the dots and figure things out
- Demonstrated experience and ability to deal with RFP (request for proposals) and RFQ (request for proposals)
- Advanced Keynote/Powerpoint and visualization skills
- Demonstrated ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Working experience and knowledge in the related IT field are expected for this position, preferably in: Consulting; Project Management; CRM; Cloud technologies; System integration
- Proven ability to juggle multiple account manag

  • Account Manager and Digital Transformation

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam IT Consultis Full time

    **About ITC** IT Consultis (ITC) is an award-winning Digital Transformation Consultancy in China & Asia, empowering Fortune 500 companies and C-Levels with the right strategy & execution playbook. We partner with 500+ premium brands in various sectors, such as LVMH, Apple, Moschino, Hublot, Omega, Maison Margiela, Marni, Stella McCartney, Shiseido, BASF,...

  • Accounting Manager

    2 days ago

    Thành phố Hồ Chí Minh, Vietnam Hitachi Digital Services Full time

    **Our Company** We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep...

  • Digital Transformation Director

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam HR Vietnam’s ESS Client Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Job Summary As the Director of Digital Transformation, you will be at the forefront of developing and executing digital strategies for both our internal operations and client projects. Supporting the BOD and engaging with client's level executives, you will manage and oversee projects across CDP,...

  • Digital Transformation Director

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam HR Vietnam’s ESS Client Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) As the Director of Digital Transformation, you will lead the development and execution of digital strategies for internal and client projects. Reporting to the CDXO, you will engage with CXO-level executives, overseeing projects across CDP, e-commerce, website/app development, and CRM to enhance...

  • Digital Transformation Consultant

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam ITC Full time

    About ITCITC is a pioneering Digital Transformation Consultancy in China and Asia, empowering Fortune 500 companies with innovative strategies and execution playbooks.With a network of 500+ premium brands, including LVMH, Apple, and Shiseido, ITC has established itself as a trusted partner in various sectors.Our expertise encompasses:Digital Transformation &...

  • Digital Transformation Consultant

    4 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam ITC Full time

    About ITCITC is a leading digital transformation consultancy in China and Asia, empowering Fortune 500 companies and C-level executives with strategic guidance and execution expertise.We partner with 500+ premium brands across various sectors, including LVMH, Apple, and Shiseido, to deliver tailored digital solutions.Our expertise includes:Digital...

  • Digital Transformation Consultant

    1 month ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam ITC Full time

    About ITCITC is a leading digital transformation consultancy in China and Asia, empowering Fortune 500 companies and C-level executives with strategic guidance and execution expertise.We partner with 500+ premium brands across various sectors, including LVMH, Apple, Moschino, Hublot, Omega, Maison Margiela, Marni, Stella McCartney, Shiseido, BASF, Intralox,...

  • Senior Accountant

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Hitachi Digital Services Full time

    **Our Company** We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep...

  • Digital Transformation Sales Representative

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam The Collecitve Managment Partners Full time

    **Digital Transformation Sales Representative** Are you a skilled **Digital Transformation Sales Representative** passionate about lead generation and sales? We have an exceptional opportunity for a remote role at our company. If you thrive in a high commission-based environment, have expertise in understanding digital transformation, and are seeking a...

  • Agency Digital Transformation Manager

    5 months ago

    Ho Chi Minh City, Vietnam Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Senior Business Transformation Manager

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Công Ty Cổ Phần Onpoint Việt Nam Full time

    **Mô tả công việc**: (Mức lương: 50 - 75 triệu VNĐ) Mô tả Công việc Change Management: - Lead change management efforts to ensure successful implementation of transformation initiatives. - Communicate transformation goals, progress, and outcomes to all stakeholders, ensuring transparency and buy-in. - Develop and implement strategies to...

  • Digital Transformation Senior Manager

    5 months ago

    Ho Chi Minh City, Vietnam NavigosSearch Full time

    **What We Can Offer**: Strategic guidance to a number of departments and teams. Lead the development of digital transformation strategies for the long term. Ensure that the strategies align with the business objective and create a sustained improvement and innovation culture. Collaborate with the board members and senior executives for the above. Stay...

  • Manager, Digital Transformation

    5 months ago

    Ho Chi Minh City, Vietnam Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Business Transformation Specialist for Sales and Digital Services

    1 day ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam ITC Full time

    About ITCWe are a leading digital transformation consultancy in China and Asia, empowering Fortune 500 companies with strategic guidance and execution expertise.We partner with premium brands across various sectors, including LVMH, Apple, Moschino, and more. Our areas of expertise include:Digital Transformation & Change ManagementCRM, CDP, Data, Marketing...

  • Account Management Intern

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam AnyMind Group Full time

    **As an Account Management Intern, you'll provide essential support to the account management team by assisting with client communication and project organization. This position is ideal for someone looking to gain practical experience in marketing while contributing to the success of client projects and learning the ins and outs of agency...

  • Japanese Project Manager

    1 month ago

    Thành phố Hồ Chí Minh, Vietnam Hitachi Digital Services Full time

    **Our Company** We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep...

  • Business Transformation Associate Manager

    5 months ago

    Ho Chi Minh City, Vietnam Jolie Siam Full time

    **JOB DESCRIPTION**: **During the first year**: The Business Transformation Associate Manager will be responsible for overseeing the implementation of the financial system within the company and driving long-term development initiatives within the department. You will play a crucial role in ensuring the successful execution of the project and will continue...

  • Project Manager/product Owner

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Kyanon Digital Full time

    Kyanon Digital *** - 09 Hoa Cau, Ward 7, Phu Nhuan, Ho Chi Minh- At office- Posted 3 hours ago- Skills: - Project Manager English Product Owner **Top 3 reasons to join us**: - Attractive salary and bonus package - Hybrid working model - Gain experience by working with largescale project **Job description**: - Kyanon Digital is a Vietnam-based tech...

  • Digital Transformation Consultant

    5 months ago

    Ho Chi Minh City, Vietnam Renoir Group Full time

    **The Opportunity**: Renoir’s transformation practice is focused on supporting some of the world’s leading organisations to refine and translate their business strategies into executable programmes that deliver measurable business results and sustainable change. We are seeking talented consulting professionals to join our growing practice. It is an...

  • Digital Manager

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Dentsu Full time

    The purpose of this role is to manage a team of media planners and assist the Account Director on a day to day basis. This is to ensure that their teams are delivering plans that deliver against client objectives whilst balancing agency trading objectives Job Description: **Job Description**: Role Purpose & Career Growth The Manager will serve as an...