D365 CRM Presales Consultant
3 weeks ago
KPMG Vietnam is looking an experienced MS CRM or any CRM/ERP Functional consultant to join its large CRM project. The CRM Functional Consultant will be responsible for reviewing client business processes, re-engineering the client’s processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation.
**Key Responsibilities**:
- Interact with prospects / clients to understand business requirements
- Demonstrate CRM solution capabilities to the client
- Conduct business process analysis and create Fit/Gap report
- Create Solution design to address client business, interface and performance requirements
- Create functional requirement and functional design for customizations
- Create estimates for implementation tasks
- Installation, setup and configuration of CRM solution (Dynamics 365 or Salesforce)
- Data migration from external systems into CRM system
- Conduct solution testing and assist with user acceptance testing
- Conduct user and administrator training
- Complete the project tasks on time and under budget
- Build expertise in Industry areas of focus, contributes to development of Industry solutions
**Job requirements**:
- Experience from 2 - 6 years in implementing CRM solutions (Specialized knowledge of CRM and Microsoft CRM/Salesforce is an advantage)
- Good command of spoken and written English and Vietnamese.
- Willing to travel as and when required.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Analytical and creative thinking.
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