IT Business Analyst Expert

4 days ago

Ho Chi Minh City, Vietnam Fe Credit Full time

**Phúc Lợi**:

- Bảo hiểm
- Du Lịch
- Thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Chế độ nghỉ phép

**Mô Tả Công Việc**:
As CRM IT Business Analyst (BA), you are part of the ITCRM team and your main duty is to gather business requirements from internal FeCredit business users. You work with Project Manager, other IT teams and vendor to design and manage the implementation of the solutions to requirements.
- Understanding well the existing business functionalities on CRM system, to consult business at early requirement step
- Expliciting requirement and critically analyzing from business users, fully aligned with all stakeholders
- Understanding integration points to other for non-CRM systems
- Work with vendor, internal IT teams, PM, product company to deliver end to end business requirement
- Join to support Level 2 for production issues

**Yêu Cầu Công Việc**:

- _University degree, preferably in top IT universities_
- _5 years_ of_ experience in banking/financial_/insurance_l company_
- _5 years of experience in System Development and Business Analysis_
- _2 year of experience in CRM system would be advantage_

**_Technical skills:_**
- _Overall_ knowledge of CRM system_
- _BA overall skills (gather requirement, create technical documents)_
- _Exp. to work with some popular databases (MySQL/Oracle/MSSQL) include querying data, writing functions/store procedures, etc._
- _Exp. to propose/design the solution/system architecture would be advantage_
- _Exp. to enhance/configure system on SAAS (Software-As-A-Service) would be advantage_
- _Exp. to SOA principal system integrations, exposure to Web Services (SOAP/REST) would be advantage_

**_General skills:_**
- _Strong logical thinking, critical thinking, negotiation skill_
- _Strong communication skills for both Vietnamese and English languages_
- _Willing to learn new things and take the ownership of some specific domains_

Job tags: IT Business Analyst Expert - CRM

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