People Partner
5 days ago
PURPOSE OF THE ROLES
The People Experience Lead is the primary contact for all Line Managers and Employees regarding all queries relevant to HR systems and processes, spanning on-boarding, payroll, leave, travel, exits & issue escalations. They work with various teams in HR, Legal, etc. to enable a flawless end-to-end employee experience for employees' day to day HR needs. PEL is responsible for ensuring that employee policies, practices, and programs are consistently applied across client groups and the company. PEL also partners with Expertise teams on policy updates. The role is accountable for knowledge management and feeding insights into enhancement of artificial intelligence of the technology platforms.
WHAT WE ARE LOOKING FOR:
Employee Experience- Ensure experience of employee life cycle: onboarding, movement, offboarding and matter moments: sick leave, maternity leave and others- Conduct onboarding orientation for new joiners- Guide employee and Line Manager through exit process to enable smooth implementation and conduct the Exit interview
HR Advisory- First point of contact for business (employee & line manager) when it comes to HR policy/benefit/process/HR system/labor law & employee relations.- Handle day to day queries from employees, manage expectation
Talent & Performance- Guide employee & manager about performance management process- Facilitate People Forum to support business leader in performance management, C&B decision to attract, engage & retain key talents- Manage contingence workforce
Data Management & Reporting- Manage data of in charge function- Analyze data (headcount & attrition) for trends- Digitalization/Simplify/Innovate E2E processes-
- Provide technical support, troubleshooting and guidance to users- Serves as lead representative for HR to work in global projects
Experience Required:
- Bachelor’s degree
- Preferred 4 years of relevant HR generalist experience
- Proficient & broad understanding of HR systems, processes, and 3rd party providers
- Solid customer service and relationship management skills
- Comprehensive knowledge of employment laws and regulations required
- Demonstrated ability to work independently as well as in a collaborative team environment
- Good command of English.
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