[b6] Customer Service English
6 months ago
**Mô tả công việc**:
(Mức lương: 14 - 16 triệu VNĐ)
**_ Mô tả công việc:_**
- Liên hệ khách hàng đang gặp vấn đề khi đăng kí dịch vụ trên hệ thống, chưa hoàn tất,... để hỏi thăm lý do và hỗ trợ kịp thời.
- Gọi ra theo data có sẵn nhằm mục đích khảo sát ý kiến, đánh giá từ khách hàng (KHÔNG SALE) về dịch vụ đang sử dụng
- Không áp doanh thu/doanh số, không yêu cầu kinh nghiệm.
**_Thời gian làm việc: _**
- Xoay ca linh hoạt, nghỉ chủ nhật.
- Các ca làm việc (Giờ Việt Nam): Ca 1: 20h - 05h; Ca 2: 21h - 06h; Ca 3: 22h - 07h; Ca 4: 23h - 08h
**_Địa chỉ làm việc:_**Tầng 3, Tòa nhà Trung yên 1, Số 1A Vũ Phạm Hàm, Cầu Giấy, Hà Nội.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian, Bán thời gian
**Quyền lợi được hưởng**:
- Thu nhập khởi điểm lên đến **_14.000.000 VND_**:
- Được training đầy đủ kỹ năng và nghiệp vụ trước khi làm việc.
- _Được review_tăng lương định kỳ 2 lần/năm.
- Được rèn luyện, nâng cấp tiếng Anh bản thân trong môi trường 100% khách hàng thị trường Mỹ.
- Cơ hội thăng tiến lên các vị trí Chuyên viên/Trưởng nhóm/Giám sát.
- Ký hợp đồng chính thức sau 2 tháng
- Được tham gia BHXH, BHYT, BHTN đầy đủ, thưởng lễ, Tết theo quy định.
- Được cung cấp toàn bộ trang thiết bị làm việc.
- Làm việc trong môi trường chuyên nghiệp, năng động, hưởng đầy đủ cơ sở vật chất hiện đại,...
**Yêu cầu bằng cấp (tối thiểu)**: Trung học phổ thông
**Yêu cầu công việc**:
- Nam/nữ từ đủ 18 tuổi, tốt nghiệp từ THPT trở lên.
- Giao tiếp tốt Tiếng Anh, không yêu cầu nộp chứng chỉ tiếng anh nhưng yêu cầu nhân sự có khả năng giao tiếp tiếng anh hoặc trình độ tương đương > 6.0 ielts.
- Không yêu cầu kinh nghiệm, sẽ được đào tạo bài bản từ đầu.
- Kỹ năng tin học văn phòng cơ bản.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Giáo Dục Đào Tạo,Ngư Nghiệp,Nông Nghiệp,Trợ Giảng
Trung học phổ thông
Không yêu cầu
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