Customer Services
3 months ago
**Giới thiệu**:
1.Job Description
**Office**: The Sun Building, Me Tri Street, Me Tri Ward, Nam Tu Liem District, Ha Noi
Work as a connector between customers and companies to ensure effective service levels to customers:
- Arrange submission of NVOCC documents. (HBL, A / N, D / O, D / N, C / N)
- Receive requests from agents and customers (Air/Sea Export)
- Handle and track Sea/Air export/ import shipments designated according to the company's standard operating procedures.
- Regularly update customer information about the ongoing shipment.
- Monitor and control subcontractors while handling shipments.
- Report to the manager if there is a customer complaint (if any).
- Develop and maintain the business with Key accounts and channels
- Market updates once available
- Updating pricing with carriers.
- Other tasks assigned by management.
2.Job Requirements
- Graduated from college/university specializing in shipping line Import-Export, Foreign Trade, and Business Administration or related.
- As least 2 years of experience
- Good in English communication.
- Teamwork skills, careful, negotiation skills, proactive, working under pressure, and oriented long-time commitment.
- Attractive compensation and benefits (13th-month salary, performance bonus, allowances, etc.);
- Fully-paid social insurance
- The company sponsors the cost of professional courses.
- Engagement activities (Company trip, Team building, YEP, etc.)
**Địa điểm làm việc**: Hà Nội
**Lương**: 10000K - 30000K VND một tháng
**Loại hình công việc**: Thỏa thuận thời gian
**Yêu cầu**:
**Quyền lợi**: Bảo Hiểm Y Tế, Bảo mật lương, Cơ Hội Phát Triển, Phụ cấp ăn uống
**Hạn nộp**: 2024-10-31
**Kinh nghiệm**: 1 - 2 năm
**Bằng cấp**: Cao đẳng
**Lĩnh vực**: Dịch vụ -Logistics/ Xuất nhập khẩu
**Số lượng cần tuyển**: 2
**Giới tính**: Không yêu cầu
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