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Customer Service

4 weeks ago

Hà Nội, Vietnam Công Ty TNHH Tư Vấn VCDP Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

WHAT WE NEED:

- Verify the identities of customers by handling incoming documents according to established procedures.
- Handle incoming and outgoing customer calls.
- Manage customer inquiries effectively.
- Represent the company professionally in all customer interactions, adhering to industry standards and internal quality criteria to enhance customer satisfaction and increase positive feedback.
- Interact with customers in a friendly and respectful manner, upholding ethical principles.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Môi trường làm việc dân chủ, hiện đại, chuyên nghiệp, có cơ hội thăng tiến và ổn định lâu dài.
- Được đóng BHXH, BHYT, BHTN theo quy định của nhà nước.
- Được hưởng chế độ chăm sóc sức khỏe toàn diện.
- Được hưởng các quyền lợi khác theo chính sách của công ty

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Around 1 year of experience in customer service
- Fluent in English is a plus.
- Demonstrates high self-confidence, persuasion skills, and flexibility.
- Possesses a strong independent work ethic.
- Can start immediately.
- Knowledge of Forex is considered an advantage.
- Able to work in a shifting schedule.

BENEFITS:

- Competitive salary range
- Opportunity to gain knowledge about the financial industry.
- Potential for promotion to Experienced Customer Service Representative and Senior Customer Service Representative roles.
- Work as part of a friendly team in a convenient office environment.
- Possibility to participate in office events and activities.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Giao Nhận Hàng,Kho Vận,Kinh Doanh/Bán Hàng,Quản Lý Chất Lượng (QA/QC),Sản Xuất/Lắp Ráp/Chế Biến

Trung cấp - Nghề
Không yêu cầu