Chat Support

We are seeking a dedicated and fluent Mandarin-speaking individual to join our team as a Chat Support Representative. As a Chat Support Representative, you will be responsible for providing exceptional customer service and technical support to Mandarin-speaking users via chat platforms. This role requires excellent communication skills, problem-solving...

**Job Overview**:We are seeking a motivated and customer-focused individual to join our team as a Chat Support Representative. In this role, you will be responsible for providing exceptional customer service through online chat, addressing inquiries, resolving issues, and ensuring a positive customer experience. **Responsibilities**: **Online Chat...

As a Chat Support Representative, you will be responsible for providing timely and accurate support to customers through online chat platforms. You will assist customers with inquiries, troubleshoot technical issues, and provide guidance on product usage or services. Your primary goal will be to ensure customer satisfaction by delivering excellent service...

**Responsibilities**: - Engage with Vietnamese-speaking customers via chat to address their queries, concerns, and issues in a timely and professional manner. - Provide accurate information about our products/services, including features, pricing, and technical specifications. - Assist customers in troubleshooting technical problems and escalate complex...

Chat Support DUTIES AND RESPONSIBILITIES: callbacks. - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following client’s documented call...

Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening with customers, confirming or...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - A Live Chat Agent will play a crucial role in providing exceptional customer support and assistance through chat-based interactions. Your excellent communication skills, problem-solving abilities, and commitment to delivering outstanding service will be key in ensuring a positive experience for our...

Work Location: Kuala Lumpur Sentral, Malaysia. Salary Max: Basic RM4000 + Complexity allowance RM500 + Housing allowance RM200 Permanent Job Headcounts: 23 Joining Date: ASAP *Requirements* - Bachelors Degree holder with a valid passport for the next 14 months. - Can work on a rotational shift 24/7 and on weekends and holidays. - Good English comms...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Responding to inquiries via live chat and calls - Owning your customer’s enquiry from initial live chat to diagnosing the customer’s problem and updating the customer throughout. - Escalating complex issues to senior members and developers by logging support tickets. - Creating accurate instant...

**Sumsub **is a global verification provider aiming to make verification processes simple, friendly, and secure for businesses and their users. Sumsub’s all-in-one verification platform secures every step of the customer journey. More than 2000 global companies use this platform to verify users, businesses, and transactions, orchestrate their verification...

DUTIES AND RESPONSIBILITIES: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

**LOGISTICS TECHUB COMPANY LIMITED (ITL SUB)** (Web: LOGTECHUB) **Requirements**: - Serve as the primary support contact for both internal and external users of the systems (FMS, TMS, WMS,) liaising with the development team as necessary. - Act as the first point of contact for customer inquiries via ticket system and groups chat. - Manage, assign, and...

**Overview**: **About JobAdder** - JobAdder, an innovative B2B cloud-based SaaS platform, is partnering with CBTW APAC to grow its software development centre in Vietnam. The Vietnam development team is joining hands with the JobAdder tech team to accelerate its end-to-end recruitment software solutions, serving millions of in-house HR professionals and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Provide administrative and customer service support to the sales team. - Check and fill in customer's information in the core bank system - Contact clients/prospects to obtain missing information or answer queries. - Gather, maintain, and update sales and customer records and monitor contract...

**Requirements** - Proficiency speaking and writing in **Vietnamese** and English; - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Own a laptop (Windows with a minimum of **8Gb...

**Mô tả công việc**: (Mức lương: Đến 15 triệu VNĐ) - Thương lượng điều khoản hợp đồng với đầu tòa nhà, ký kết hợp đồng. - Quản lý hợp đồng, chăm sóc khách hàng **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn thời gian **Quyền lợi được hưởng**: - Đóng...

**Noventiq** **is** **hiring!** Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates and accelerates digital transformation for its customers’ businesses, connecting 75,000+...

Senior Specialist, IT Technical Support also known as Local Site Support (LSS) in Carl Zeiss IT organization, is responsible for IT projects coordination in the country, collaborates with teams across Carl Zeiss global IT organization, handles 1st level IT local support tickets (with ITSM ticketing system) primarily all office and warehouse location in...

Work Location Ho Chi Minh (District 7) Job Level Experienced (Non - Manager) Job Type Permanent Qualification Bachelor Experiences 1 Years Salary Negotiable Industry Banking, Customer Service, Consulting, Finance / Investment **Job Benefit**: - Insurance - Travel opportunities - Health checkup - Training & Development - Salary review Omni Channels...

At **CBTW**, we are looking for your talent to strengthen and grow our community of software product engineering experts. Join a company that values you, building and growing its presence and giving you the opportunity to express your talents, share your passion and communicate your ideas. So, would you like to join **JobAdder** in partnership with **CBTW**...