Junior Branch Operations Administrator
2 weeks ago
**Experience and skills requirements**:
- Possessing a bachelor’s degree in Healthcare, Economic, Management or a related field preferred.
- Analytical skills to process data and information.
- Strong Microsoft office skills.
- Honest, reliable, and responsible, with a proactive approach to task management.
- Team-focused with a desire to collaborate effectively
- Capable of managing multiple tasks under pressure and meeting tight deadlines.
- Ability to quickly identify solutions to problems and flawlessly diffuse issues.
- Medical knowledge is a plus, verbal English and communication
**Descriptions of Job duties**:
- Assist in all operational functions, including inventory account, facilities management, compliance, internal training
- Support the Diag Branch Operations team to develop and increase operational efficiency.
- Assist in tracking the project progress and report status to stakeholders.
- Assist in collecting, analyzing, and synthesizing data related to projects, consumer behavior, competitors.
- Prepare weekly reports on operational status such as: revenue, customer experience.
- Communicate and collaborate directly with branches and various departments on daily operations.
- Handle issues related to customer experience and complaints at branches.
- Conduct regular audits to ensure the branch is functionable and presentable.
- Assist in onboarding new employees, introducing the department's processes, policies and tracking newcomers’ induction training program.
- Other tasks assigned by line manager.
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