[e1] Customer Service English
7 months ago
**Mô tả công việc**:
(Mức lương: 14 - 16 triệu VNĐ)
- **Nội dung công việc**:
- Liên hệ KH đang gặp vấn đề khi đăng kí dịch vụ trên hệ thống, chưa hoàn tất,... để hỏi thăm lý do và hỗ trợ
- Gọi ra theo data có sẵn nhằm mục đích khảo sát ý kiến, đánh giá từ khách hàng**(KHÔNG SALE)**về dịch vụ đang sử dụng
- Phản hồi khách hàng qua mail/SMS/web,...
- **KHÔNG**yêu cầu kinh nghiệm, được đào tạo từ đầu. Có kênh Call/Chat, được offer trong buổi phỏng vấn (hoặc tự lựa chọn)
- **Thời gian**
**_ Thứ 2- thứ 7, nghỉ CN hàng tuần_**
Ca 1 : 20h00- 5h00
Ca 2 : 23h00 - 8h00
Ca ngày thứ 7 : 23h00 - 8h00
- **Địa điểm làm việc**:
- Số 1A Vũ Phạm Hàm, Cầu Giấy, Hà Nội
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- **Quyền lợi**
- Hỗ trợ đào tạo 100% +**trợ cấp trong quá trình đào tạo (3triệu)**+ thiết bị làm việc
- **Thu nhập Khởi điểmtừ**14M/tháng với kênh Call.**
- Môi trường làm việc chủ yếu là Gen Z, đề cao tinh thần sáng tạo, tính bảo mật và an ninh cao
- Được tương tác 100% KH từ Mỹ nên sẽ được nâng cao trình độ Tiếng Anh như được tham gia các buổi trò chuyện 1-1
- Xét tăng lương từ 2 lần/năm, nếu sau 2-3 tháng đạt hiệu quả công việc có thể chủ động đề xuất
- Tham gia bảo**BHXH, BHYT**và các chế độ khác theo quy định khi ký hợp đồng chính thức
- Có cơ hội thăng tiến lên các vị trí quản lý (Vị trí PM: 40 - 45M/tháng,SV - Trưởng ca/GS: 20 - 28M/tháng)
- Được tham gia thi đua khen thưởng, tổ chức sinh nhật, team building, du lịch hàng năm,...
**Yêu cầu bằng cấp (tối thiểu)**: Trung học phổ thông
**Yêu cầu công việc**:
- Nam/Nữ từ đủ 18 tuổi
- Khả năng tiếng anh được sắp xếp phù hợp với từng vị trí, không yêu cầu chứng chỉ tiếng anh
- Ưu tiên có kinh nghiệm dịch vụ khách hàng** (chưa có kinh nghiệm được đào tạo)**
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Biên Phiên Dịch,Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng,Viễn Thông
Trung học phổ thông
Không yêu cầu
-
Senior Customs
7 months ago
Hanoi, Vietnam Bolloré Logistics Vietnam Co. Ltd Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - A. Monitor customs clearance and local handling service: A1. In compliance with the regulations, accept and check the instructions, information, and documents that are required for performing the customs declaration. A2. Determine and assign a tariff classification, where permitted, based on...
-
Customer Service Representative
7 months ago
Hanoi, Vietnam Emapta Full time**Job Information**: Job Family **CSR*** Work Arrangement **WFH*** City **Hanoi*** State/Province **Ha Noi*** Country **Viet Nam*** **Soar Globally in the World of Blockchain: Elevate Your Customer Service Career Today!** At the forefront of the global blockchain ecosystem stands our client, whose comprehensive product suite includes the largest...
-
Customer Service Executive
7 months ago
Hanoi, Vietnam Công ty TNHH Capichi Việt Nam Full time**Working location**:Work from home **WORKING TIME**: - Morning shift: 07:00 - 15:00 - Afternoon shift: 15:00 - 23:00 - Working schedule according to company arrangements - Average working time 46.5 hours/week - 2 days off/ week, 1 weekday and 1 weekend off. **WHAT YOU WILL DO** - Support partners to handle order problems; - Support customers using...
-
Customer Service Executive
7 months ago
Hanoi, Vietnam Công Ty TNHH Capichi Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Working Time: - Morning shift: 07:00 - 15:00 - Afternoon shift: 15:00 - 23:00 - Working schedule according to company arrangements - Average working time 46.5 hours/week - 2 days off/ week, 1 weekday and 1 weekend off. What You Will Do - Support partners to handle order problems; - Support...
-
Customer Service
2 weeks ago
Hanoi, Vietnam Công Ty TNHH Persolkelly Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Processes orders for shipment received from customer or foreign offices. - Compiles sorts and verifies accuracy of data to be entered. - Examines records such as bills of lading and related documents of shipments and informs customer of unit prices, shipping dates, anticipated delays and any...
-
Customer Service Representative
7 months ago
Hanoi, Vietnam PT. PEOPLE SEARCH INTERNATIONAL Full timeOur client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into customer issues - Provide effective...
-
Customer Service Representative
7 months ago
Hanoi, Vietnam esoft systems Full time**ABOUT ESOFT** Esoft is one of the world’s leading real-estate tech companies specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide. Our customers are real estate agents and property-marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative...
-
Customer Services, Logistics
7 months ago
Hanoi, Vietnam Aloha Consulting Group Full timeReceiving customers’ & agents’ inquiries and sending quotations (Air/Sea Export) to customers, agents. - Smooth handling all nominated sea/air export shipment as per company’s standard operating procedure. - Issuance all relating documents including Booking Note, Invoice, Packing List, Shipping - Advice (export), Debit Note, Job Costing. - Issue PO to...
-
Customer Service Representatives
7 months ago
Hanoi, Vietnam PEOPLE SEARCH INTERNATIONAL Full time**Work Location: Yogyakarta, Indonesia** Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into...
-
Customer Service Representative
7 months ago
Hanoi, Vietnam PEOPLE SEARCH INTERNATIONAL Full time**Work Location: Yogyakarta, Indonesia** Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into...
-
Customer Service Representative
7 months ago
Hanoi, Vietnam People Search International Full time**Work Location: Yogyakarta, Indonesia** Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into...
-
Customer Service Representative
7 months ago
Hanoi, Vietnam Công Ty TNHH Laird Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Interact with manufacturing to prioritize orders and with other areas of discipline to identify and solve problems pertaining to sales, service and delivery - Escalation of web site process and service issues in a timely and consistent manner - Coordinate with appropriate groups all special...
-
Customer Service Representative
7 months ago
Hanoi, Vietnam Airpaz.com Full time**Job Requirement**: - Fluent in English is a must - Experience as a Customer Support Specialist or similar role is a plus - Freshgraduate are welcome to apply - Familiar with Travel industry is a plus - Able to use computer - Experienced in using help desk software and remote support tools - Excellent communication and problem-solving skills -...
-
Vietnamese & Spanish Customer Service
7 months ago
Hanoi, Vietnam Integris Capital Full time**Based on time zone difference, you are expected to work at night.** **Working hours**:9:30 PM to 5 AM Vietnam time **Working mode**: Remote **Salary**: Start with $600 per month **Position Overview**: Hexa PM is seeking a motivated and experienced Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will...
-
Customer Service Executive
5 days ago
Hanoi, Vietnam Knauf Vietnam Full time**About Knauf** Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters & accessories, thermal insulation composite systems, paints, floor screed, floor systems, construction equipment and tools. With more than 250 production facilities and sales organizations in over 86 countries, 35,000 employees...
-
Customer Service Manager
5 days ago
Hanoi, Vietnam 40HRS Full time1. sample & order request and arrangement within the requested lead time by coordinating with planning team to meet customers’ requirements and satisfaction. 2. Support and resolve customers’ and sales’ specific inquiries about customer service issues by proactively working with other departments and functions. 3. Sales FCST & FG Inventory monitoring...
-
Customer Service Executive/ Service Planner
7 months ago
Hanoi, Vietnam Rentokil Initial Full time**_Handle Customer Service Activities_** - Planning and contacting customer for daily service schedule: - Manage service plan and documentation support: - Checking planning activities weekly to ensure the manpower, time effectiveness, travelling including minimum overtime before service schedule is confirmed. - Sending visit notifications to customers on a...
-
Customer Services Representative
7 months ago
Hanoi, Vietnam Ellsworth Adhesives Asia Limited Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Inside Sales Support - Responsible to source and purchase materials from both local and oversea vendors. - To generate customer quotation at advised margin in a timely manner. - Be one of the Customer's key contact person for customer order management and attend to customer call. - Follow up on...
-
Customer Service Representative
7 months ago
Hanoi, Vietnam Runningman Corporation Full time**_Major Responsibilities:_** - Maintaining customer relations. - Providing feedback to Supervisor/ Head on customer’s needs/feedback. - Preparing and generating reports/relating customer’s queries. - Researching into customers’ queries/concerns into the systems. - Data entries of event results in the systems. - And all other tasks/responsibilities...
-
Customer Service Staff
7 months ago
Hanoi, Vietnam Công Ty TNHH Kintetsu World Express Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận)The Customer Service Staff is responsible for being a bridge between existing customers for daily communication, overseas agents, and the operation team. Additionally, they account for interacting with customers to provide and process information in response to inquiries, concerns, and requests about...