Nhân Viên Support/customer Support
2 weeks ago
**Mô tả công việc**:
(Mức lương: 9 - 100 triệu VNĐ)
+ Tiếp nhận khách hàng từ bộ phận sale, kiểm tra dịch vụ khách hàng đăng ký, triển khai các chi tiết công việc của dịch vụ.
+ Gửi các yêu cầu cho bộ phận kĩ thuật làm các chi tiết trong gói dịch vụ khách đăng ký.
+ Nhận các kết quả, các báo cáo công việc từ bộ phận kĩ thuật và gửi cho khach hàng.
+ Xử lý yêu cầu/thắc mắc của khách hàng liên quan đến sản phẩm/dịch vụ công ty cung cấp.
+ Chủ động liên hệ hướng dẫn, giới thiệu khách bổ sung thêm các dịch vụ khác công ty cung cấp mà khách hàng chưa đăng ký.
+ Chăm sóc qua telesale, duy trì gắng kết mối quan hệ với khách hàng, giữ chân khách hàng duy trì các dịch vụ đã đăng ký.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian, Bán thời gian
**Quyền lợi được hưởng**:
+ Lương khởi điểm 9 triệu. Chưa bao gồm hoa hồng và các khoản thưởng khác. Up to 15-100 triệu.
+ Xét duyệt tăng lương theo năng lực và được tự đề xuất tăng lương cho bản thân không cần phải đợi xét duyệt theo hàng kì nếu bạn có năng lực vượt trội.
+ Công ty cung cấp đầy đủ trang thiết bị hỗ trợ cho công việc.
+ Có hợp đồng, bảo hiểm đầy đủ.
+ Các khoản phụ cấp khác đầy đủ, thưởng thêm chuyên cần tính riêng.
+ Du lịch hàng năm, ít nhất 1 lần/năm.
+ Lương tháng 13 và thưởng cuối năm dựa vào sự đóng góp cho công ty.
+ Môi trường làm việc năng động, có nhiều cơ hội để phát triển công việc và sự nghiệp của chính bạn...
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
**+ Yêu cầu: Tốt nghiệp trung cấp trở lên**
+ Tận tâm, cẩn thận, chăm chỉ, trung thực.
+ Có kỹ năng làm việc độc lập
+ Có khả năng giao tiếp và làm việc nhóm tốt.
+ Có tinh thần trách nhiệm cao.
+ Tiếng Anh đọc hiểu.
**+ Khả năng làm việc vào ca đêm (linh hoạt từ 21h30 - 5h sáng )**
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Bán Hàng Qua Điện Thoại (Telesale),Chăm Sóc Khách Hàng,Hành Chính/Văn Phòng,Kinh Doanh/Bán Hàng,Tổng Đài Viên
Trung cấp - Nghề
Không yêu cầu
-
Customer Support
2 weeks ago
Ho Chi Minh City, Vietnam TrueCommerce DiCentral Vietnam Full timeWe value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is an onsite opportunity. _ **As a Customer Support you will**: - _Resolve technical issue/errors related to company’s web services._ - _Train customers to use their web...
-
IT Customer Support Service
6 hours ago
Ho Chi Minh City, Vietnam Công ty TNHH Cadena Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Record customer issues, collect data relating to the problem, Identify the the symptoms of the issues. - Collaborate with development team to resolve the issues and follow up with customers to ensure the problem is resolved. - Analyze customer change requests, document requirements, provide...
-
Customer Support Executive
1 day ago
Ho Chi Minh City, Vietnam Vincere Full time**EMP TYPE** Full-Time **INDUSTRY** Software **JOB ID** 32408 **ABOUT YOU** You are a talented and passion driven individual who values working in a fast-growing environment, delivering high quality client-oriented services and collaborating with your peers. You are a motivated, detail oriented, technical skills and energetic person who works well in a...
-
Customer Support Executive
1 day ago
Ho Chi Minh City, Vietnam Vincere Full time**ABOUT YOU** You are a talented and passion driven individual who values working in a fast-growing environment, delivering high quality client-oriented services and collaborating with your peers. You are a motivated, detail oriented, technical skills and energetic person who works well in a fast-paced, dynamic small-team environment. You learn quickly and...
-
Customer Support
6 hours ago
Ho Chi Minh City, Vietnam DiCentral Vietnam Full timeWe value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is an onsite opportunity. _ **As a Support Partner Analyst, you will**: KRA1: Assist customers to use TrueCommerce products and related concerns - Resolve customers’...
-
Customer Support
3 weeks ago
Ho Chi Minh City, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Be the image of the company and service and ensure high customer experience by answering, escalating and following up all requests - Follow the company's Internal Regulations, policies as well as the service's work instructions and processes (register all interactions in the database, contribute to...
-
Customer Support Specialist
2 weeks ago
Ho Chi Minh City, Vietnam UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Support
2 days ago
Ho Chi Minh City, Vietnam Công ty TNHH The One Vietnam Full time1. Vacancy: Customer Support 2. Slot: 5 3. Hours & Availability: Full Time 4. Working Address: 40 Thiên Phước street, ward 9, Tân Bình district, Ho Chi Minh city Objective: - Support and make report required by Supervisors/ Manager. - Obtain and evaluate all relevant information to handle product and service inquiries - Details will be discussed...
-
Customer Service and Support
3 weeks ago
Ho Chi Minh City, Vietnam Eight Four Collective Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Maintaining a positive, empathetic, and professional attitude toward customers at all times; - Acknowledging and resolving customer complaints and bringing them into improvement; - Communicating with customers through various channels; - Update customer information on the company's CRM system; -...
-
Customer Support
2 weeks ago
Ho Chi Minh City, Vietnam DiCentral Vietnam Full timeWe value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is a onsite opportunity. _ **As a Customer Support you will**: - _Resolve technical issue/errors related to company’s web services._ - _Train customers to use their web...
-
Customer Support Collaborator
2 weeks ago
Ho Chi Minh City, Vietnam Elsa Speak Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Research and identify solutions/answers and provide prompt and accurate feedback to customers. Coordinate with relevant L2 Customer Support or Sales team to provide relevant answers to the customers Collect user feedback, propose initiatives for continuous improvement of the agent support process,...
-
Technical Customer Support Specialist
2 weeks ago
Ho Chi Minh City, Vietnam Công Ty TNHH Telestar Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - primarily on eCommerce platforms. - Conduct thorough research and utilize resources to resolve customer inquiries efficiently. - Communicate effectively with customers to ensure their needs are met and issues are resolved promptly. - Collaborate with internal teams to escalate and resolve complex...
-
Customer Support Specialist
3 weeks ago
Ho Chi Minh City, Vietnam Manulife Full time**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....
-
Quận 1 Hcm Japanese Customer/sales Support Staff
3 weeks ago
Ho Chi Minh City, Vietnam Công Ty TNHH Một Thành Viên Wacontre Full time**Mô tả công việc**: (Mức lương: 10 - 10 triệu VNĐ) - Job description VISA/Work permit/Travel booking field ・Customer relationship - Support customers (many Japanese and foreign companies) when direct inquiries are received ・Sales support - Support sales staff(VISA/Work permit/Travel booking field (hotels, airline tickets,...
-
Customer Support Specialist
3 weeks ago
Ho Chi Minh City, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Be the image of the company and service and ensure high customer experience by answering, escalating and following up all requests - Follow the company's Internal Regulations, policies as well as the service’s work instructions and processes (register all interactions in the database, contribute...
-
Technical Customer Support
2 weeks ago
Ho Chi Minh City, Vietnam Công Ty TNHH Itechwx Full time**Mô tả công việc**: (Mức lương: 20 - 30 triệu VNĐ) Responsibilities include: The support engineer is responsible for support delivery, providing technical support to Azure and Windows Server customers by resolving escalated, complex technical customer issues on the Azure or Windows Server platform and delivering technical support against CPE...
-
Customer Support Executive
2 weeks ago
Ho Chi Minh City, Vietnam LittleLives Inc Pte Ltd Full timeHo Chi Minh City- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...
-
[quận 1, Hcm]
2 days ago
Ho Chi Minh City, Vietnam Công Ty TNHH Một Thành Viên Wacontre Full time**Mô tả công việc**: (Mức lương: 9 - 15 triệu VNĐ) ・Customer relationship - VISA/Work permit/Travel booking field ・Sales support - Support sales staff(VISA/Work permit/Travel booking field) **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn thời gian **Quyền lợi được hưởng**: - Working time:...
-
Vn - Customer Support
3 weeks ago
Ho Chi Minh City, Vietnam Believe Full timeCompany Description Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development. Its 1,900 employees in more than 50 countries aim to support local artists...
-
Customer Support Executive
2 weeks ago
Ho Chi Minh City, Vietnam LittleLives Inc Pte Ltd Full timeHo Chi Minh City- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...