Front Office Agent

2 weeks ago

Hanoi, Vietnam Mövenpick Hotel Hanoi Full time

**Hạn nộp**: 31/03/2024 Mức lương: 8 - 12 triệu
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Hoàn Kiếm - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
21/03/2024 09:33
MÔ TẢ CÔNG VIỆC
Understand thoroughly and adhere to the Hotel’s policies and procedure, which include credit policies and cash handling responsibility.
Be responsible for all issue funds, foreign currencies and all collections; in short, for all monies which are handled by a cashier during the shift of a day.
Check, receive and handover the accuracy of the cash float, guest VAT invoice, miscellaneous vouchers. To sign for it in the control book and fully responsible for it during the shift.
Help in the efforts to avoid late charges and skippers and to inform the Front Office Manager/ Assistant Front Office Manager if they are discovered
Register guests promptly ensuring that they are provided with all the necessary information.
Extend a personal service to the guests, and assist them in all their requirements.
Receive and hold in safe custody all cash payments made by guests till the account is rendered
Exchange foreign currency for in-house guests, while safeguarding against counterfeit money. To guard against any fraudulent exchange of currency
Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
Be fully conversant with hotel fire & life safety/emergency procedures
Perform other reasonable duties assigned by the Management of the Hotel
QUYỀN LỢI ĐƯỢC HƯỞNG
Take 2 days off/week

100% social insurance payment based on salary from the first day of work
Employee benefit card offering discounted rates in Accor Hotels worldwide
Develop your talent through learning programs by Academy Accor
Opportunity to grow within your property and across the world
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities
YÊU CẦU CÔNG VIỆC
Diploma in Tourism/Hospitality Management
Minimum 1 year of relevant experience
Excellent reading, writing and oral proficiency in English language. Fluently Vietnamese
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Must be well-presented and professionally groomed at all times
YÊU CẦU HỒ SƠ

**Cách thức ứng tuyển**:

- Gửi hồ sơ trực tiếp trên trang web Hoteljob
- Điền mẫu đơn ứng tuyển tại phòng Nhân Sự: Khách sạn Mövenpick Hà Nội Centre - 83A Lý Thường Kiệt, Hoàn Kiếm, Hà Nội
- Mọi chi tiết xin vui lòng liên hệ với Phòng Nhân sự (024.38222800 - Máy lẻ 6503) trong giờ hành chính từ thứ 2 đến thứ 6 hàng tuần

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