Front Office Supervisor

2 weeks ago

Hanoi, Vietnam Mercure Hanoi La Gare Full time

**Job Description**:
As our next Front Office Supervisor reporting directly to the Front Office Manager, you will:

- Assist in leading the Front Office Team to deliver an incomparable service experience
- Handle guest queries and complaints efficiently and effectively whilst providing operational support and supervision on shift
- Always uphold positive, can-do energy pertaining to guest and workplace challenges
- Provide a structured and consistent onboarding and training experience for Front Office team members
- Ensure the Front Office team provides prompt and efficient service whilst also maximizing occupancy levels and up-selling the property

What we are looking for:

- A person who is looking to take that next step toward a managerial position
- A driven problem solver with a creative approach to delivering the ultimate 5-star guest experience
- The ability to multi-task, work well under pressure, and think on your feet to resolve issues & guest complaints is essential
- Someone who has Office Management experience in a similar role is ideal
- A positive, enthusiastic attitude and the ability to work a flexible 7-day roster

**Benefits**:

- Opportunity to grow within Accor in the region and across the world.
- Ability to contribute to local community and make a difference through our CSR activities, like Planet 21, WATCH.
- Develop your talent through learning programs by Academy Accor.
- Employee benefit card offering discounted rates in Accor hotels worldwide.

  • Front Office Supervisor

    2 months ago

    Hanoi, Vietnam Khách sạn Pullman Hanoi Full time

    **Hạn nộp**: 30/12/2023 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Đống Đa - Hà Nội Giờ làm việc Ca đêm Loại hình Khách sạn/ Khu căn hộ Ngành nghề Tiền sảnh Vị trí Trưởng ca/ Giám sát Cập nhật 14/11/2023 14:29 MÔ TẢ CÔNG...

  • (TuyỂn GẤp) Front Desk Supervisor

    4 weeks ago

    Hanoi, Vietnam InterContinental Hanoi Landmark72 Full time

    Front Desk Supervisor **Hạn nộp**: 30/09/2023 **Mức lương**: Thỏa thuận Nộp hồ sơ ứng tuyển Thông tin cơ bản Số lượng 1 Nơi làm việc Quận Nam Từ Liêm - Hà Nội Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành nghề Tiền sảnh Vị...

  • Front Office Supervisor

    3 weeks ago

    Hanoi, Vietnam peridot grand luxury boutique hotels Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Front Office Supervisor / Giám sát bộ phận Lễ tân (Urgent)**: - **Mã tin đăng: 3488786**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất...

  • Front Office Manager

    7 days ago

    Hanoi, Vietnam Khách Sạn Dusit Le Palais Tu Hoa Hanoi Full time

    **Hạn nộp**: 18/07/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Tây Hồ - Hà Nội Giờ làm việc Khác Loại hình Khách sạn/ Khu căn hộ Ngành nghề Quản lý, điều hành Vị trí Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ...

  • Front Office Supervisor

    2 weeks ago

    Hanoi, Vietnam Novotel Hanoi Thai Ha Full time

    **Job Description**: To supervise all Front Desk Clerk, and to ensure that the Front Desk is running smoothly and staff provide immediate and courteous service to all guests. Work Experience - Secondary / High school education - Minimum 2 years of relevant experience in a similar capacity - Excellent reading and oral proficiency in both Vietnamese and...

  • Front Office Manager

    2 months ago

    Hanoi, Hanoi, Vietnam Melia Hotels International Full time

    "The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most...

  • Front Office Manager

    3 weeks ago

    Hanoi, Hanoi, Vietnam Melia Hotels International Full time

    "The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most...

  • Front Office Supervisor

    5 days ago

    Hanoi, Hanoi, Vietnam Novotel Hanoi Thai Ha Full time

    Job Description:To supervise all Front Desk Clerk, and to ensure that the Front Desk is running smoothly and staff provide immediate and courteous service to all guests.Work Experience Secondary / High school education Minimum 2 years of relevant experience in a similar capacity Excellent reading and oral proficiency in both Vietnamese and English language...

  • Front Office Manager

    2 months ago

    Hanoi, Vietnam SOFITEL LEGEND METROPOLE HANOI Full time

    **Job Description**: - In charge the overall day to day operations of the Front Office departments (Front Desk, Concierge, Call Center & Business Center, Executive Lounge)- Ensure the proper work of the operations in all area of the Front Office._ - Create a magnifique Front of House impression for guests and patrons, ensure highest standards for arrivals,...

  • Front Office Supervisor

    4 weeks ago

    Hanoi, Vietnam Hôtel De L'opéra Hanoi - Mgallery By Sofitel Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Responsible and accountable for all operations in relation to the Front Desk whilst on duty. All duties and tasks performed are to be procedurally correct, timely and consistently high quality. - To be concerned with staff discipline and staff performance to develop skills. - To supervise and...

  • Front Office Manager

    5 days ago

    Hanoi, Hanoi, Vietnam SOFITEL LEGEND METROPOLE HANOI Full time

    Job Description: In charge the overall day to day operations of the Front Office departments (Front Desk, Concierge, Call Center & Business Center, Executive Lounge) Ensure the proper work of the operations in all area of the Front Office._ Create a magnifique Front of House impression for guests and patrons, ensure highest standards for arrivals, departures...

  • Front Office Manager

    5 days ago

    Hanoi, Hanoi, Vietnam Hyatt Place Ha Long Bay, Bai Chay Full time

    SummaryYou will be responsible for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations To deliver the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including...

  • Front Office Manager

    5 days ago

    Hanoi, Hanoi, Vietnam Hyatt Regency West Hanoi Full time

    Summary Purpose:To ensure smooth and efficient running of the Front Office Department that provides extraordinary guest experience that is uniquely Hyatt Regency. Key responsibility:Leading and managing all sections of the Front Office Department in delivering exceptional front line service to our colleagues and guests. Monitoring service and developing team...

  • Front Office Supervisor

    5 days ago

    Hanoi, Hanoi, Vietnam MOVENPICK Full time

    Company DescriptionAddress: 83A Ly Thuong Kiet Str., Tran Hung Dao, Hoan Kiem, HanoiSavour the good life at Mövenpick Hotel Hanoi Centre, a five-star hotel located in the central district of Hanoi.Boasting a residential feel in its services and design, the Hotel is primed to welcome business as well as leisure travelers to explore the charm of the capital...

  • Front Office Manager

    2 weeks ago

    Hanoi, Vietnam Sofitel Legend Metropole Hanoi Full time

    **Hạn nộp**: 13/06/2023 **Mức lương**: 20 - 30 triệu Nộp hồ sơ ứng tuyển Thông tin cơ bản Số lượng 1 Nơi làm việc Quận Hoàn Kiếm - Hà Nội Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Ngành nghề Tiền sảnh Vị trí Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/...

  • Mgr-front Office Ii

    3 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24078829 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

  • Mgr-front Office Ii

    3 weeks ago

    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24078829 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

  • Assistant Front Office Manager

    2 weeks ago

    Hanoi, Vietnam No 9 Cat Linh street, Quoc Tu Giam Ward, Dong Da District, Hanoi Full time

    **Job Description**: - In charge of personnel recruitment, development plans for team members. - Duties include daily operation, Champion of loyalty program, assign roster according to hotel business requirement, maintain and reinforce brand standards, performance management and coaching of Front Office team. - Areas of responsibilities include Front Desk,...

  • Front Office Operations Manager- Casino Hotel

    2 weeks ago

    Hanoi, Vietnam Manhattan Group Full time

    We are actively seeking an experienced and **Mandarin-speaking Front Office Service Manager** to lead the guest and front office services of a casino hotel. **Position: Front Office Service Manager** **Location**:Southeast Asia **Language Requirement: Mandarin Speaking** **Key Responsibilities**: - Oversee the Front Office operations, ensuring a...

  • Assistant Front Office Manager

    1 week ago

    Hanoi, Vietnam MOVENPICK Full time

    **Company Description** Address: 83A Ly Thuong Kiet Str., Tran Hung Dao, Hoan Kiem, Hanoi Savour the good life at Mövenpick Hotel Hanoi, a five-star hotel located in the central district of Hanoi. Boasting a residential feel in its services and design, the Hotel is primed to welcome business as well as leisure travelers to explore the charm of the capital...