Front Office Supervisor

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Assist in executing all operational procedures of the Front office department. - Ensure that all services provided are anticipatory, promoting outstanding / exceptional guest satisfaction at all times. - In charge of the Reception area during the shift - Report to Duty Manager/ Front Office Manager...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Responsible and accountable for all operations in relation to the Front Desk whilst on duty. All duties and tasks performed are to be procedurally correct, timely and consistently high quality. - To be concerned with staff discipline and staff performance to develop skills. - To supervise and...

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**Job Description**: To supervise all Front Desk Clerk, and to ensure that the Front Desk is running smoothly and staff provide immediate and courteous service to all guests. Work Experience - Secondary / High school education - Minimum 2 years of relevant experience in a similar capacity - Excellent reading and oral proficiency in both Vietnamese and...

**Mô tả công việc**: - Ensure outstanding customer care at all times. - Maintains a friendly, cheerful and courteous demeanor at all times. - Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. - Arrange FO staff’s shift; supervise daily shift process ensuring all team members adhere to...

**Job Description**: We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as a Front Office Manager. As our next Front Office Manager reporting directly to the General Manager, you will: - Lead the Front Office Team to deliver an incomparable service experience - Drive guest service initiatives...

**Job Description**: - In charge the overall day to day operations of the Front Office departments (Front Desk, Concierge, Call Center & Business Center, Executive Lounge)- Ensure the proper work of the operations in all area of the Front Office._ - Create a magnifique Front of House impression for guests and patrons, ensure highest standards for arrivals,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Responsible and accountable for all operations in relation to the Front Desk whilst on duty. All duties and tasks performed are to be procedurally correct, timely and consistently high quality. - To be concerned with staff discipline and staff performance to develop skills. - To supervise and...

**Job Number** 24078829 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

**Job Description**: - In charge of personnel recruitment, development plans for team members. - Duties include daily operation, Champion of loyalty program, assign roster according to hotel business requirement, maintain and reinforce brand standards, performance management and coaching of Front Office team. - Areas of responsibilities include Front Desk,...

We are actively seeking an experienced and **Mandarin-speaking Front Office Service Manager** to lead the guest and front office services of a casino hotel. **Position: Front Office Service Manager** **Location**:Southeast Asia **Language Requirement: Mandarin Speaking** **Key Responsibilities**: - Oversee the Front Office operations, ensuring a...

**Job Description**: OBJECTIVE: - Work closely with Guest Service Manager/Front Office Manager to ensure that guests have memorable stay at the hotel. - Manages and motivates front office teams in order to provide high quality services for guests. - Ensures the department meets Le Club enrollment target and NPS. - Understand well Reputation Performance...

**Company Description** Address: 83A Ly Thuong Kiet Str., Tran Hung Dao, Hoan Kiem, Hanoi Savour the good life at Mövenpick Hotel Hanoi, a five-star hotel located in the central district of Hanoi. Boasting a residential feel in its services and design, the Hotel is primed to welcome business as well as leisure travelers to explore the charm of the capital...

**Mô tả công việc**: (Mức lương: Thỏa thuận)* Main responsibilities of Front Office: - Assist in executing all operational procedures of the Front office department. - Assist guests in checking in, checking out and any acceptable requests they may have - Responsible to follow hotel rules and regulations, maintains a friendly, neat and...

**Job Number** 24018152 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff....

**Mô tả công việc**: (Mức lương: Thỏa thuận) Training/ Coaching FO Roaster schedule management of Receptionist Meeting and greeting residents, tenants and visitors Responding promptly and politely regarding all messages, requests, enquiries, complaints, deliveries etc. for residents, tenants and/ or visitors To be kept up to date on all...

**Company Description** Address: 83A Ly Thuong Kiet Str., Tran Hung Dao, Hoan Kiem, Hanoi Savour the good life at Mövenpick Hotel Hanoi, a five-star hotel located in the central district of Hanoi. Boasting a residential feel in its services and design, the Hotel is primed to welcome business as well as leisure travelers to explore the charm of the capital...

To ensure the hotel is operating efficiently and according to the Hotel procedures and policies. - To direct, supervise and monitor operations of various sub departments of Front Office to ensure that the financial and operational standards are achieved. - Handle guest complaints with patience and tact, refer to senior management if situations require and...

Accountabilities - Be able to perform Alarm Surveillance, Trouble Ticket Management, Change Management Support for 1st Level Service Restoration Activities. - Be able to manage complaints from Customer Care. - Be able to ensure Adherence to all Processes. - Be responsible to escalate within the department / group as well as to service support units (ASP) /...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Assist the Front Office Manager for the smooth and efficient operation of the Front Office department. - Ensure that all services provided are anticipatory, promoting outstanding / exceptional guest satisfaction at all times. - Reports directly to the Front Office Manager and ensures the Front...