Front Desk Supervisor

**Job Number** 24085060 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...

**Job Description**: As our next Front Office Supervisor reporting directly to the Front Office Manager, you will: - Assist in leading the Front Office Team to deliver an incomparable service experience - Handle guest queries and complaints efficiently and effectively whilst providing operational support and supervision on shift - Always uphold positive,...

**Job Number** 24078829 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

**Job Number** 24018152 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff....

**Job Description**: - In charge of personnel recruitment, development plans for team members. - Duties include daily operation, Champion of loyalty program, assign roster according to hotel business requirement, maintain and reinforce brand standards, performance management and coaching of Front Office team. - Areas of responsibilities include Front Desk,...

**Job Number** 24084618 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment, assigning...

Summary You will be responsible for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations To deliver the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including...

**Job Number** 24098296 **Job Category** Housekeeping & Laundry **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure...

**Mô tả công việc**: (Mức lương: Thỏa thuận) You will assist in manning the front office of Mapletree’s properties with another Receptionist. Job Responsibilities - Meet and greet guests at reception in a professional, approachable and friendly manner. - Managing the front desk reception duties such as handling incoming phone calls and...

**Job Number** 24110603 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...

**Job Number** 24055898 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

**Job Number** 24080414 **Job Category** Housekeeping & Laundry **Location** Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure...

**Job Number** 24088088 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to guest requests for special arrangements or services (e.g.,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Provide courteous and efficient service and if possible, respond to each and every guest request professionally and tactfully. 2. Give guest complete and immediate attention to any complaint and request. 3. Utilize the Property Management System (Opera), Key Card System, Passport Scanner, POS...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Greet patients in a professional manner at their arrival & on the telephone. - Organizing & scheduling appointments; - Updating & filling out patient’s medical file; - Work closely with team members to ensure the arrangement & cleanliness at the lobby & reception area meet the management’s...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter. - To implement all policies and procedures in enhancing the quality of service. - To provide courteous and efficient service to all internal / external guests. To ensure...

**Job Number** 24033803 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room, and issuing...

**Job Description**: Process all incoming and outgoing calls accurately and courteously Assist guests with international calls and directory queries. Address guests by name whenever possible Handle guests requests promptly, report complaints and irregularities to the Telephone Supervisor Strictly abides by standards policies and procedures governing cases...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Escort patients to doctor’s rooms & ready patient for treatment; - Assist doctor during medical examinations; - Organizing & scheduling appointments; - Updating & filling out patient’s medical file; - Give instructions to patients as instructed by doctor; - Ensure all related reports,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Responsible for the cleanliness of assigned guest rooms and service areas. 2. Offer all possible assistance to guests and respond to guests’ request. 3. Clean and provide supplies to guest rooms according to standards and procedures. 4. Ensure master keys are kept secure at all times. 5....