![Marriott International, Inc](https://media.trabajo.org/img/noimg.jpg)
Host/hostess-front Desk
3 weeks ago
**Job Number** 24088088
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Assistant Manager
4 weeks ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24085060 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...
-
Host/hostess
4 weeks ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24084681 **Job Category** Food and Beverage & Culinary **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and determine the number in their party. Seat guests by finding a clean,...
-
Front Desk Agent
1 month ago
Hanoi, Vietnam InterContinental Hanoi Landmark72 Full timeFRONT DESK AGENT - NV LỄ TÂN **Hạn nộp**: 30/08/2023 **Mức lương**: Thỏa thuận Nộp hồ sơ ứng tuyển Thông tin cơ bản Số lượng 1 Nơi làm việc Quận Nam Từ Liêm - Hà Nội Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Tiền sảnh Vị trí Nhân...
-
Front Desk Clerk
3 weeks ago
Hanoi, Hanoi, Vietnam Khách sạn Lotte Hà Nội Full timeMô tả công việc:(Mức lương: Thỏa thuận) Human Resource Management Good guest relationships skills needed. Maintains and neat and tidy appearance at all times, Follow strictly Lotte Grooming Standard. Always get the proper greetings and bowing as Lotte culture Be fully conversant with 4 Lotte Core Value Follow the company's human resource...
-
Front Office Supervisor
4 weeks ago
Hanoi, Vietnam Novotel Hanoi Thai Ha Full time**Job Description**: To supervise all Front Desk Clerk, and to ensure that the Front Desk is running smoothly and staff provide immediate and courteous service to all guests. Work Experience - Secondary / High school education - Minimum 2 years of relevant experience in a similar capacity - Excellent reading and oral proficiency in both Vietnamese and...
-
Front Office Manager
3 weeks ago
Hanoi, Hanoi, Vietnam Hyatt Place Ha Long Bay, Bai Chay Full timeSummaryYou will be responsible for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations To deliver the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including...
-
Front Office Supervisor
3 weeks ago
Hanoi, Hanoi, Vietnam Novotel Hanoi Thai Ha Full timeJob Description:To supervise all Front Desk Clerk, and to ensure that the Front Desk is running smoothly and staff provide immediate and courteous service to all guests.Work Experience Secondary / High school education Minimum 2 years of relevant experience in a similar capacity Excellent reading and oral proficiency in both Vietnamese and English language...
-
Front Office Manager
2 months ago
Hanoi, Vietnam SOFITEL LEGEND METROPOLE HANOI Full time**Job Description**: - In charge the overall day to day operations of the Front Office departments (Front Desk, Concierge, Call Center & Business Center, Executive Lounge)- Ensure the proper work of the operations in all area of the Front Office._ - Create a magnifique Front of House impression for guests and patrons, ensure highest standards for arrivals,...
-
Mgr-front Office Ii
1 month ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24078829 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...
-
Front Office Manager
3 weeks ago
Hanoi, Hanoi, Vietnam SOFITEL LEGEND METROPOLE HANOI Full timeJob Description: In charge the overall day to day operations of the Front Office departments (Front Desk, Concierge, Call Center & Business Center, Executive Lounge) Ensure the proper work of the operations in all area of the Front Office._ Create a magnifique Front of House impression for guests and patrons, ensure highest standards for arrivals, departures...
-
Front Office Manager
3 weeks ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24018152 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff....
-
Service Desk Technician
2 weeks ago
Hanoi, Vietnam Discova Full time**JOB NO**: 519091 **BRAND**: DISCOVA **WORK TYPE**: FULL TIME **LOCATION**: HANOI, VIETNAM **CATEGORIES**: WHOLESALE & PRODUCT **Service Desk Technician** Discova is on the lookout for a Service Desk Technician superstar to join our savvy IT team! **About the Opportunity** As Service Desk Technician, you are critical in ensuring proper computer...
-
Front Office Manager
4 weeks ago
Hanoi, Vietnam Sofitel Legend Metropole Hanoi Full time**Hạn nộp**: 13/06/2023 **Mức lương**: 20 - 30 triệu Nộp hồ sơ ứng tuyển Thông tin cơ bản Số lượng 1 Nơi làm việc Quận Hoàn Kiếm - Hà Nội Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Ngành nghề Tiền sảnh Vị trí Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/...
-
Assistant Front Office Manager
3 weeks ago
Hanoi, Vietnam No 9 Cat Linh street, Quoc Tu Giam Ward, Dong Da District, Hanoi Full time**Job Description**: - In charge of personnel recruitment, development plans for team members. - Duties include daily operation, Champion of loyalty program, assign roster according to hotel business requirement, maintain and reinforce brand standards, performance management and coaching of Front Office team. - Areas of responsibilities include Front Desk,...
-
Front Office Manager
2 weeks ago
Hanoi, Vietnam Hyatt Place Ha Long Bay, Bai Chay Full timeSummary You will be responsible for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations To deliver the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including...
-
Front Desk Agent
4 weeks ago
Hanoi, Vietnam Hôtel De L'opéra Hanoi - Mgallery By Sofitel Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter. - To implement all policies and procedures in enhancing the quality of service. - To provide courteous and efficient service to all internal / external guests. To ensure...
-
Front Desk Agent
3 weeks ago
Hanoi, Hanoi, Vietnam hôtel de l opéra hanoi - mgallery by sofitel Full timeTo handle reservation tasks in the absence of reservation team. To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter. To provide courteous and efficient service to all internal / external guests. To ensure all complaints and requests are immediately solved and follow through with...
-
Host/hostess - Sheraton Hai Phong
4 weeks ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 23125841 **Job Category** Food and Beverage & Culinary **Location** Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and determine the number in their party. Seat guests by finding a...
-
Service Desk Technician
3 weeks ago
Hanoi, Hanoi, Vietnam Discova Full timeJOB NO: 519091BRAND:DISCOVAWORK TYPE:FULL TIMELOCATION: HANOI, VIETNAMCATEGORIES: WHOLESALE & PRODUCTService Desk TechnicianDiscova is on the lookout for a Service Desk Technician superstar to join our savvy IT teamAbout the OpportunityAs Service Desk Technician, you are critical in ensuring proper computer operations in Discova so that end users can...
-
Front Desk Agent
3 weeks ago
Hanoi, Hanoi, Vietnam Hôtel De L'opéra Hanoi - Mgallery By Sofitel Full timeMô tả công việc:(Mức lương: Thỏa thuận) To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter. To implement all policies and procedures in enhancing the quality of service. To provide courteous and efficient service to all internal / external guests. To ensure all...