Center Operation Manager

Managing an Inbound team comprises of Team Leaders, Trainer, QA and CS agents in all aspects of a call center context. Managing an Inbound team comprises of Team Leaders, Trainer, QA and CS agents in all aspects of a call center context. Supervising a dynamic team to support transcosmos’ Client managed services to team members through rostering,...

Fulltime working in HCMC, Vietnam - 5+ years of relevant experience, working in Call Center or BPO Companies - English at business level ✔ Managing team comprises Team Leaders, Trainer, QA and CS agents in all aspects of a call center context. ✔ Supervising a dynamic team to support transcosmos’ Client managed services to team members through...

Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Center Operation Manager (EdTech)**: - **Mã tin đăng: 3424419**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất,...

DepartmentOperations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...

DepartmentOperations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...

**What We Can Offer**: Operations Management Provide operational plan to support all centres in Vietnam to achieve targets, and drive sharing and implementation of best practices Manage the operations of all test centres which include pre-test, during the test and post test; maximize team productivity Responsible for human resource management of casual...

**Responsibilities**: - **Health Screening Center set up and development**: - Regulatory Compliance: Ensure the center meets all local healthcare regulations. - Equipment Procurement: Identify, evaluate, and procure necessary medical and office equipment. - Vendor Management: Establish and manage relationships with suppliers and service providers. - Staff...

Invest Talent is supporting a client in Call Center for pharma and medical seeking a highly skilled Call Center Manager with the following information: **Responsibilities**: - Responsible to the Project Director of the Call Center for all activities within the scope of the Customer Service Call Center, ensuring adherence to company processes and...

**Mô tả công việc**: (Mức lương: Thỏa thuận)Center Operation, New students recruitment and Customer Service Management: (80%) - Manage day-to-day center operations, property and facilities to ensure smoothness, cleanliness and professionalism following POLY standards (visuals, billboards, posters, noticeboards, signage ). - Be responsible for...

We are looking for an **experienced Operations Manager** to **oversee and manage day-to-day Content Moderation operations.** **Overall Responsibilities**: - Manage team comprises Team Leaders, Trainers, QAs, and agents in all aspects of a content moderation context. - Supervise a dynamic team to support Client managed services to team members through...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Management and operation of our DBMS - Manage customer-facing online system operation 24/7 - Oracle RAC implementation and operation management - Failover and issue resolution (System monitoring, testing and operation management) - Development work support (SQL tuning, table configuration,...

Company Description **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more than 80 countries around the world. EDC promotes equity...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Company Profile: Job Summary: Oversee and manage Supply chain operations with overall responsibility for setting and delivery of strategy, implementation, and Service Operations for the Vietnam market. Job Responsibilities: - Defining operations strategy at a Country level in-line with Regional...

About us The Strategy & Innovation Office is tasked with the mission to re-invent the way we do business and serve customers. This role will find opportunities to improve existing operations (improve performance results, organization effectiveness and/or systems/quality/services) and find new growth opportunities (new products and businesses). You will be...

**INTRODUCTION** Our client is a prominent BPO provider, delivering high-quality Contact Center services, Digital Marketing, and Engineering Solutions. With a strong presence in Vietnam and offices across Hanoi and Ho Chi Minh City, the company is a trusted partner for numerous multinational and local clients. Known for its commitment to excellence and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) The primary responsibility of Team Manager is to monitor and enhance the goal of quality support by providing individual coaching feedback and one-on-ones that focus on improving customer satisfaction and communication skills. Report to: Operations Manager Responsibility: - Acquire and update...

**Key Responsibilities & Time Allocation**: **1. Operations & Service Delivery (40%)**: - Oversee the **end-to-end operations of the customer contact center for multiple BPO projects**, ensuring smooth service delivery. - Monitor, track, and improve **key performance indicators (KPIs)** such as **response time, resolution rate, and customer satisfaction...

**POSITION PURPOSE** **RESPONSIBILITIES** **_Operations Management_** - Provide operational plan to support all test centres in Vietnam to achieve targets, and drive sharing and implementation of best practices between IDP:IELTS and test centres within the country - Manage the operations of all test centres which include pre-test, during the test and post...

Cost Center is looking for a Business Development Manager who lives and breathes User Acquisition (UA) in the mobile gaming/ app industry. This individual will be responsible for building partnerships with indie game studios and developers, drive adoption of data-driven methods in managing UA, and scale up sustainably. ‍ - Acquire new accounts through...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - **Manage large capacity online systems such as servers and storage** ㅇ Online system operation management for customers 24/7 ㅇ Operating system management such as HP-UX, Linux, etc. ㅇ System performance and capacity management ㅇ System change management and security management ㅇ...