Customer Support Agents

**Description**: The position demands an excellent standard of customer service, good English writing skills, and a high level of customer satisfaction. **Expectations** - Identify and assess customer's needs to achieve satisfaction; - Provide accurate, valid and complete information by using the right methods/tools; - Handle customer complaints, provide...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

We are currently recruiting for Airport Services Agent in Hanoi, Vietnam. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Introduce, contact and provide quotation to overseas agents. Taking care and support customers for outbound and inbound shipments (both sea & air). Contact with shipping line/ airline/ co-loader to get the good rate & quotation. Following up the shipments from/to HPH with customers, overseas agents...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Introduce, contact and provide quotation to overseas agents. - Taking care and support customers for outbound and inbound shipments (both sea & air). - Contact with shipping line/ airline/ co-loader to get the good rate & quotation. - Following up the shipments from/to HPH with customers, overseas...

**Mô tả công việc**: (Mức lương: Đến 20 triệu VNĐ) - Answering questions about features, documenting any technical issues, and passing them on to the product team. - Creating support tickets for the team. - Clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the...

**Mô tả công việc**: (Mức lương: 12 - 14 triệu VNĐ) **1. Job Description** - We are seeking a Customer Support Representative to handle incoming calls and provide assistance to our current customers. The main responsibilities include addressing customer-reported issues, facilitating SIM and phone replacements, and assisting customers with...

**About Forma**: The market for employee benefits is broken. Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and...

**Responsibilities**: - Log and classify all calls and requests for assistance in the customer relationship management system. - Filter and call out enquiries related to other aspects of the business and handover to the appropriate department. - Oversee enquiry resolution progress and proactively call customers with a status update or resolution if queries...

**What We Can Offer**: - Annual salary review - Flexible working time - no fingerprint check-in/out - 13th-month salary - Troubleshoot and resolve user inquiries, issues, and complaints in a timely and efficient manner - Act as a problem-solver, finding creative solutions to meet the needs of our users - Collaborate with cross-functional teams to address...

Hanoi, Hanoi- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Ocean Customer Service Administrator is responsible for implementation of the new customers and maintains the relationship with existing customers. They will be first contact of customers for problem solving, support and solution. Moreover, they also work closely with Procurement & Pricing...

**Mô tả công việc**: (Mức lương: Thỏa thuận)The Customer Service Staff is responsible for being a bridge between existing customers for daily communication, overseas agents, and the operation team. Additionally, they account for interacting with customers to provide and process information in response to inquiries, concerns, and requests about...

IMT Solutions *** - Hoang Quoc Viet, Nghia Do, Cau Giay, Ha Noi- At office- Posted 7 hours ago- Skills: - IT Support Team Leader **Top 3 reasons to join us**: - Multi-country project, opportunity to go abroad - Be rewarded with attractive remuneration - A friendly, professional, dynamic organization **Job description**: - Technical Support: Support...

ABOUT THE ROLE - Crossian is a high - growth technology - driven e - commerce business. Behind our success is our people. As a start - up formed in 2020, we have created a fast - paced and dynamic environment, enabling our people to reach a collective CAGR of over 400% in just the first 3 years. Our mission now is to build DTC brands and increase customer...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Be exposed to a multinational team and work closely with teammates from offices in Singapore, Malaysia, Vietnam and Thailand - Be part of the LittleLives Team that supports your personal and professional growth - Enjoy the freedom and independence to kickstart your own initiatives for the...

Overview: **Driving exceptional outcomes with purpose-built solutions.** Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We’re problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most...