Marketing Administrator

6 days ago

Ho Chi Minh City, Vietnam Intrepid Group Full time

**About Intrepid**

We are supported by Ascential, a global leader in information, analytics and eCommerce optimization. Together with Ascential, Intrepid is growing rapidly, with many exciting opportunities to work with leading brands and ecommerce platforms across multiple categories. By joining us, you’ll get to experience what it takes to drive a successful ecommerce business end to end.

**About the Role**:
Intrepid is currently looking for a **Marketing Administrator** to play a key administrative role in supporting the Marketing team and Finance team, and provide an important link between the Intrepid and our clients and partners. Reporting directly to the Head of Marketing Solutions, your daily work includes processing all client-related paperwork and you provide yourself as the first point of contact for clients, who may need assistance with orders, requests, and complaints.

**Your responsibilities will include**:

- Align with clients and Finance team during the process of contract reviewal which includes, but is not limited to composing draft contract with respective inputs - checking legalities and terms with Finance’s revision - collaborating with the internal marketing team and clients for adjustment before the final draft - getting approval - preparing a final template for signatures from managers - sharing hard copies to clients in a timely manner
- Be in charge of sorting and filing important documents ( ie. contracts, sales reports, client reports, vendor and partner reports,...)
- Prepare monthly data reconciliation with clients and partners for marketing services
- Compile monthly sales report
- Send invoices and track closely with clients to ensure payment of invoices on the due date
- Chase overdue payments
- Produce monthly reports or ad hoc reports per request from the manager
- Collaborate with other internal teams to resolve clients' issues for their satisfaction with our services
- Nurture and maintain good relationships with clients
- Collaborate with the Marketing team and other internal teams as needed on projects assigned by the manager
- Coordinate office activities and operations to secure efficiency and compliance with company policies

**Who We Look For
- The Ideal Profile**:

- 2+ years of procurement, report, and administrative work experience
- Strong attention to detail with high accuracy and a structured way of working
- Client service mindset
- Track record of cross-functional collaboration and problem-solving
- Good interpersonal communication, supportive, and can do multi-tasks
- Excellent time management skills and ability to adapt and thrive in a fast-paced client-driven start-up and ecommerce environment
- Strong verbal and written communication skills in both English and Vietnamese
- Proficiency in MS Office (MS Excel in particular), a good understanding of e-commerce platforms is a plus
- Graduate of Business, Marketing, Communication Studies, or other related courses.

**What we offer**:

- Excellent and competitive salary package
- Hybrid working policy
- Key external-facing position in a fast-growing international ecommerce company that has strong momentum and strong competitive differentiators (team, technology, regional footprint), this role offers an exciting growth journey and opportunity to co-create our success story.
- You will work with leading brands across different categories to shape their presence across all ecommerce platforms in the years to come and will have a broad view of the latest developments in the South East Asian ecommerce ecosystem.
- Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, soft skill, and leadership training)
- Annual leave for all Vietnamese holidays recognized by Vietnamese labor law and standardized 15 days personal annual leave.
- Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of a dispute, Intrepid will not be liable for any material compensation to third parties_

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