Client Executive, Health
6 months ago
This position will be in charge of customer services delivery to assigned clients and contribute to the achievement of the team’s target.
**The Role**:
- Follow H&B APAC Target Operating Model standard process.
- Work closely with external Business partners, Operations, Claims and other internal stakeholders to generate full-service solutions for day-to-day client enquiries, including movement processes, claim support, and follow ups to support the client relationship for the assigned client portfolio.
- Well prepare for proposals as per client’s request, including but not limited to meeting files, claim reports, benefits presentations, minutes meetings, communication kits..ect.,.
- Responsible for managing various events such as clients trainings, health talk sessions, market seminars.ect,.
- Assist in resolving any administrative problems which may not be limited to renewal and tenders.
- Take on Operational tasks as identified by Supervisor.
- Perform other duties which may be assigned by Supervisor.
**The requirements**:
- University degree.
- Computer Literate, WinWord, Excel, Power Point.
- Excellent English in both written and spoken skills.
- At least 02 years at client servicing role, prefer in healthcare insurance.
- High integrity and Teamwork.
- Proactive and autonomous.
- Long-term commitment.
- Good communication, time management and problem-solving skills.
- Client-oriented, innovative and critical sense.
- Be able to work under high pressure.
WTW is an equal employer
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