Communication Program Management Officer

5 months ago


Ho Chi Minh City, Vietnam Shopee Full time

DepartmentMarketing- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional Brand and Growth Marketing team covers all aspects of online and performance marketing, which involve tracking and measuring data to better reach our users. Our local marketing teams work closely with the regional teams to localise and adapt strategies to increase brand awareness and acquisition in each market. Browse our Marketing team openings to see how you can make an impact with us.
- Assist PMO Communications Lead with project implementation (from initiating, planning to executing, monitoring & reporting) for various projects under a communications perspective, including but not limited to Big & Thematic promotional campaigns; Category Push; New Business/ Feature initiatives & Ad-hoc projects as assigned by top management.
- Coordinate with various internal & external stakeholders across Marketing & Communications teams (Social Media, PR, Branding, Campaign ) under defined direction, budget & timeline to ensure timely & high-quality delivery of Communications Plan, Projects execution & KPIs tracking.
- Work closely with Communications sub-teams to facilitate & generate new Communications initiatives & tactics, while maintaining or developing current ones, to effectively achieve Communications & Business KPIs.
- Proactively research & update the latest social trends, platforms & industry’s best practices to adapt into effective Communications tactics & strategies.
- Use analytical tools such as Facebook Insights or internal Data/ Communications Trackers to monitor effectiveness across channels/ initiatives & ensure project KPIs are met.
- Perform other tasks assigned by the line manager.

**Requirements**:

- Bachelor’s degree, preferably in Business administration/ Marketing management/ Media Communications
- At least 1 year of experience in Project Management, preferably Communications/ KOL Management/ Social Media/ Digital Marketing projects, either at the Agency or Client side.
- Have prior experience in researching/booking/managing KOLs (celebs, hot TikTokers etc.)
- Strong growth mindset & be able to work effectively in a fast-paced & performance-driven environment.
- Strong ownership, logical thinking & problem-solving skills
- Good at Verbal & Written communications skills, capable of effectively communicating key information in a clear & concise manner.
- Good at Stakeholder Management, capable of influencing & managing multiple stakeholders to ensure project execution in a timely & effective manner.
- Good at multitasking & respecting deadlines while being attentive to details
- Good at working independently & being a team player.
- Data & Performance-driven, capable of analyzing & driving insights from data.
- Good at using Microsoft Office (Word, Excel, PowerPoint)
- Capable of using any Project management software tools/ templates, and methodologies is a plus.



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