Operation Officer, Wsb Account Services

5 months ago

Ho Chi Minh City, Vietnam HSBC Full time

-Job Advert Details

**Some careers have more impact than others.**
- If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

**Digital Business Services (DBS) **is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as an **Operation Officer, WSB Account Services**

**Principal Accountabilities**

**Impact on the Business/Function**
- Is responsible for ensuring the teams deliver in line with its demand statements
- Is responsible for planning and prioritisation of day to day services across teams
- Is responsible for supporting the implementation of change programmes as directed by the Line manager, including Global Standards
- Develop and implement Operating Procedures in accordance with the respective Business Services Operating Model; highlighting any local procedures.

**Customers / Stakeholders**
- Process customer instructions accurately in accordance with agreed quality standards.
- Demonstrate ways to improve service quality and exceed customer’s expectations.
- Receive/make calls from/to customers (internal/ external) (applicable to voice processors only)

***Leadership & Teamwork**
- Establishes the goals for Team members and manages their performance.
- Support LM for the coaching and development of individual team members and the overall development plans of the teams
- Is able to recruit team members within agreed headcount plans as directed by the Line Manager
- Is accountable for the cascade of communication across teams.

**Operational Effectiveness & Control

  • Isb Relationship Manager, Wsb

    4 months ago

    Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Operations Officer, Credit Services

    3 months ago

    Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Operation Officer

    4 months ago

    Ho Chi Minh City, Vietnam Poly Educational Services Company - Hanoi Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Record and account for stock and equipment importation, storage, and distribution - Order office, cleaning, and other center supplies - Organize, coordinate and facilitate center activities - Filing of contracts, documents, and VAT invoices - Coordinate center marketing activities and campaigns...

  • HR Operations

    4 months ago

    Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Analyst, Tm Operations

    4 months ago

    Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Branch Service Officer

    3 months ago

    Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Branch Service Officer

    4 months ago

    Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Internship, Middle Market Enterprises

    4 months ago

    Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details **Some careers have more impact than others.** - If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Account Services Manager

    4 months ago

    Ho Chi Minh City, Vietnam Công Ty Cổ Phần Galaxy Finx Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận)Position Overview: Are you passionate about delivering exceptional service in the realm of account maintenance, card operations, and loan operations? Join Galaxy FinX as the Account Service Management Manager and lead our dedicated teams in these critical areas. As a key player in our innovative...

  • Financial Operation Officer

    4 months ago

    Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Branch Service Officer

    4 months ago

    Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Branch Service Senior Officer

    4 months ago

    Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Credit Control Services, Operations Support Officer

    3 months ago

    Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that...

  • Standard Account Management Officer

    4 months ago

    Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Accounting & Office Admin [on-site]

    4 months ago

    Ho Chi Minh City, Vietnam Nimble Full time

    We solve our client's most difficult business challenges through technology. Our company partners with the most ambitious companies around the world creating long-term impact with the work with do. If you want to grow faster and work on new challenges alongside smart teammates, Nimble is the right place for you! To learn more about how we work, check our...

  • Implementation Manager, Wcoo

    4 months ago

    Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Chief Control Officer

    3 months ago

    Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Finance Control Officer

    5 months ago

    Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details **Some careers have more impact than others.** - If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Operations Officer, Payment

    4 months ago

    Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Digital Business Services (DBS) is a...

  • Customer Service Officer

    4 months ago

    Ho Chi Minh City, Vietnam Savills Vietnam Full time

    **SCOPE OF WORK** Customer Service Officer will be overall responsible for the day-to-day operations of the counter area as well as front office area. Customer Service Officer is the connection between residents and property managers; **Daily tasks** - Receive and timely transfer external phone calls to the individual or department involved; - Provide...